You can't sign in to your Microsoft account
We understand that not being able to sign in to your account can be very frustrating.
How to fix this depends on the issue you're having.
Select your sign in issue
Select the issue that best describes the reason you can't sign in:
You have a password or verification issue
You forgot your password, the password entered isn't working, or you can't receive a verification code.
You forgot your username
You forgot the username for the service you want to use, or your username is correct, but you still can't sign in.
Your account is locked
When you sign in, you received a message that says your account is locked. Learn why you're seeing this and what you can do.
You suspect your account was compromised
If you think your account may have been compromised, check your recent activity and learn about steps to recover a hacked account.
