Record multilingual conversations

Note

Do you have conversations with your patients in different languages?
If enabled by your administrator, DAX Copilot for Epic supports recording in English and Spanish. Your administrator can also enable Multilingual recording to allow you to record conversations where both you and your patient speak a language that's different from English or Spanish.

Supported languages | Afrikaans | Arabic | Armenian | Azerbaijani | Bangla (Bangladesh) | Bengali (India) | Bosnian | Bulgarian | Catalan | Chinese Mandarin | Chinese Cantonese | Croatian | Czech | Danish | Dutch | English | Estonian | Filipino (Tagalog) | Finnish | French | Galician | German | Greek | Hebrew | Hindi | Hungarian | Icelandic | Indonesian | Italian | Japanese | Kannada | Kazakh | Korean | Latvian | Lithuanian | Macedonian | Malay | Marathi | Nepali | Norwegian | Persian | Polish | Portuguese | Punjabi | Romanian | Russian | Serbian | Slovak | Slovenian | Spanish | Swahili | Swedish | Tamil | Thai | Turkish | Ukrainian | Urdu | Vietnamese | Welsh |

You can change the language setting between recordings for the same encounter to capture the conversation in the language that is most comfortable for both you and your patient. The new language setting applies to the next recording and remains selected until you change it again.

To record conversations with a patient in their native language:

  1. Select the gear icon Settings icon. to open Settings.
  2. Under Ambient recording language, select Spanish or Multilingual from the dropdown menu.
  3. A recording icon appears to the left of the Help and feedback icon when your recording language is set to Spanish (ES) or Multilingual (ML).
  4. Record your patient conversation as usual.

(1) Settings icon, (2) ambient recording language with Multilingual selected, and (3) recording icon indicating Multilingual recording mode.

Important considerations

  • Ensure both you and your patient are fluent in the selected language to avoid any misunderstandings or inaccuracies in the documentation.
  • Transcripts for multilingual recordings don't indicate who is speaking. The transcribed conversation appears as one continuous block of text in the recording language, and isn't translated into the default recording language.
  • Documentation appears in English. The clinical documentation that DAX Copilot for Epic generates from multilingual recordings appears in English.
  • Check for accuracy. The clinical documentation that DAX Copilot for Epic generates from multilingual recordings might not be as accurate as documentation generated from conversations recorded in English or Spanish. Consider recording important medical facts in English before or after the encounter. Review the documentation carefully and make any necessary edits to ensure it accurately reflects the patient encounter.