Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secure connection. Protect yourself from tech support scams.
Before clicking 'I accept', review the:
By selecting the ‘I accept’ option of Remote Assistance support from Microsoft, you agree that during this session, the support professional may capture screen shots for quality and/or training purposes.
If you do not choose to accept screen shots being captured, please select the ‘I do not accept’ option and request other quality support options such as phone or chat support.
Once you accept screen shots being captured, please close all windows or documents that may contain personal information.