Find lost files after the upgrade to Windows 10 Content provided by Microsoft Applies to: Windows 10 Select Product Version All Products You may have trouble finding your old files after upgrading your PC to Windows 10. Try the following tips to locate your files. Show all See if you’re signed in with a temporary profile Look for the files using Search If you still can’t find your files, you may need to restore them from a backup Enable a Windows 7 Administrator account Last Updated: Apr 30, 2019 Need more help? Search No results Join the discussion Ask the community Get support Contact Us Was this information helpful? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.