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Recovery options in Windows 10

If you're having problems with your PC, the following table can help you decide which recovery option to use.

 Problem See this section
Your PC isn't working well and you recently installed an app, driver, or update.Restore from a system restore point
Your PC isn’t working well and it’s been a while since you installed an app, driver, or update.Reset your PC
Your PC won't start and you've created a recovery drive.Use a recovery drive to restore or reset your PC
Your PC won't start and you haven't created a recovery drive.Use installation media to restore or reset your PC
Your PC won't start, you haven't created a recovery drive, and resetting your PC didn't work.Use installation media to reinstall Windows 10
You want to reinstall your previous operating system. Go back to your previous version of Windows




 

Restore from a system restore point
Reset your PC
Use a recovery drive to restore or reset your PC
Use installation media to restore or reset your PC
Use installation media to reinstall Windows 10
Go back to your previous version of Windows


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Article ID: 12415 - Last Review: Aug 31, 2016 - Revision: 30

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