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Learn more about which products are included for home or for business.
Microsoft account support
If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool.
The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem. If we don't detect any problem, we'll guide you through how you can help yourself.
Click the button below to begin.
Important
To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details.
Microsoft technical support
If you need help downloading, installing, or activating Windows or Office, need technical support or have any account & billing related questions, select a Get help button below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.
Tip
Get Help in Windows has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. See available troubleshooters.
Microsoft sales support
If you need help with a purchase, go to www.microsoft.com/store for live chat options or select a contact number below. If your country/region is not listed, use Get Help above.
Africa
| Country/Region | Country/Region code | Phone number | Toll |
|---|---|---|---|
| Algeria (الجزائر) | +27 | 860 225 567 | Toll |
| Angola | +351 | 214 245 152 | Toll Free |
| Botswana | +27 | 860 225 567 | Toll |
| Cameroon | +1 | 212 824 0758 | Toll |
| Egypt (مصر) | +20 | 2 3539 3333 | Toll |
| Ghana | +27 | 860 225 567 | Toll |
| Côte d'Ivoire | +27 | 860 225 567 | Toll |
| Kenya | +27 | 860 225 567 | Toll |
| Libya | +33 | (0)9 70 01 90 90 | Toll |
| Mauritius (Maurice) | +230 | 802 044 0086 | Toll Free |
| Morocco ( المغرب ) | +33 | 170 480807 | Toll |
| Mozambique | +351 | 121 415 4065 | Toll |
| Namibia | +27 | 11 844 6005 | Toll |
| Nigeria | +27 | 860 225 567 | Toll |
| São Tomé and Príncipe | +27 | 860 225 567 | Toll |
| South Africa | +27 +27 |
(0)860 225 567 (0)800 167 344 |
Toll Toll Free |
| Senegal | +221 | 877 867 2337 | Toll Free |
| Sierra Leone | +1 | 312 843 5151 | Toll |
| Tanzania | +27 | 86 0225567 | Toll |
| Tunisia ( تونس/Tunisia) | +27 | 86 02 25 567 | Toll |
| Uganda | +27 | 860225567 | Toll |
| West, East, Central Africa (WECA) | +33 +351 |
170 480 810 21 4 245 152 |
Toll Toll |
| Zimbabwe | +27 | 214 27 33 15 | Toll |
Asia
| Country/Region | Country/Region code | Phone number | Toll |
|---|---|---|---|
| Bangladesh | +880 | 877 857 3235 | Toll |
| Brunei (بروني) | +673 | 8014475 | Toll Free |
| Cambodia (កម្ពុជា) | +60 | 3 9212 1942 | Toll |
| China (中国) | +86 +86 |
400 820 3800 800 820 3800 |
Toll Free |
| Hong Kong Special Administrative Region (香港特別行政區) | +852 | 3002 3256 | Toll Free |
| India | +91 | (000) 8000 404 454 | Toll Free |
| Indonesia | +62 +62 | (00) 1 8030167966 (00) 78030160575 |
Toll Free Toll Free |
| Japan (日本) | +81 +81 +81 |
0120 54 2244 (Domestic only) 0120 41 6755 (Domestic only) 3 4332 5458 (Toll for International) |
Toll Free Toll Free Toll |
| Kazakhstan (Казахстан) (In-country/region restrictions may apply) |
+7 +7 |
(495) 213 1742 8800 080 1000 |
Toll Toll Free |
| Kyrgyzstan | +996 | 749 992 28623 | Toll |
| Laos ( ປະເທດລາວ) | +65 | 3157 6322 | Toll |
| Macao Special Administrative Region | 1 +852 |
877 860 4890 3002 3256 |
Toll Toll |
| Malaysia | +60 | 3 9212 1942 | Toll Free |
| Myanmar | +65 | 3157 6322 | Toll |
| Pakistan ( پاکستان ) | +65 | 3157 6322 | Toll |
| Philippines | +63 +63 |
180011102363 180011102572 |
Toll Free |
| Republic of Korea (대한민국) | +82 +82 +82 |
080 222 0880 080 899 3113 1577 9700 |
Toll Free Toll Free Toll Free |
| Singapore | +65 | 800 1013659 | Toll Free |
| Sri Lanka | +94 | 726 000 010 | Toll |
| Taiwan (台灣) | +886 |
0080-1128-000 |
Toll Free |
| Thailand ( ไทย ) | +66 | 1800012705 | Toll Free |
| Timor-Leste | +1 | 312 843 5155 | Toll |
| Vietnam (Việt Nam) | +84 | 1800400470 | Toll Free |
Australia / Pacific
| Country/Region | Country/Region code | Phone number | Toll |
|---|---|---|---|
| Australia | +61 +61 |
1800624449 1800197960 |
Toll Free |
| Guam | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| New Zealand | +64 | 0800 800 004 | Toll Free |
Europe
| Country/Region | Country/Region code | Phone number | Toll |
|---|---|---|---|
| Albania (Shqipëria) |
+33 | 170 480 541 | Toll |
| Andorra | +1 | 312 843 5144 | Toll |
| Armenia (In-country/region restrictions may apply) |
+7 | 495 213 1740 | Toll |
| Aruba | +1 | 305 418 9136 | Toll |
| Austria (Österreich) |
+43 +43 |
0 8000 123 345 1502222255 |
Toll Free Toll |
| Azerbaijan (Azərbaycan) (In-country/region restrictions may apply) |
+7 | 495 213 1741 | Toll |
| Belarus (Белару́сь) |
+375 | 8 82000111029 | Toll Free |
| Belgium (België / Belgique) |
+352 +32 |
(0)80 04 00 27 (0)80058121 |
Toll Toll Free |
| Bosnia and Herzegovina |
+387 +387 |
0800 20 230 033 606 100 |
Toll Free Toll |
| Bulgaria (България) |
+359 +359 |
0800 15 555 0800 118 4916 |
Toll Free |
| Croatia (Hrvatska) |
+385 +385 |
0800 300 300 1 7890 300 |
Toll Free Toll |
| Cyprus | +357 +357 |
222 32434 800 97478 |
Toll Toll Free |
| Czech Republic (Česká republika) |
+420 +420 |
841 300 300 800 900 775 |
Shared cost Toll Free |
| Denmark (Danmark) |
+45 +45 |
82 333 100 80 404 952 |
Toll Toll Free |
| Estonia (Eesti) |
+372 +372 |
686 8868 8001 1107 |
Toll Toll Free |
| Finland (Suomi) |
+358 +358 |
(0)9 8171 0400 (0)800 523 121 |
Toll Toll Free |
| France | +33 +33 |
(0)9 70 01 90 90 (0)8 05 98 00 79 |
Toll Toll Free |
| Georgia | +995 +1 |
(0)32 297 0124 212 824 0768 |
Toll |
| Germany (Deutschland) |
+49 +49 |
(0)800 808 8014 (0)800 808 8015 |
Toll Free |
| Greece (Ελλάδα) |
+30 +30 |
800 331 54116 211 18 13 880 |
Toll Free Toll |
| Greenland | +1 | 312 843 5152 | Toll |
| Hungary (Magyarország) |
+36 +36 |
1 267 4636 80 204 999 |
Toll Toll Free |
| Iceland | +354 | 800 8109 | Toll Free |
| Ireland | +353 +353 |
1800 832 352 1525 1812 |
Toll Free Toll |
| Italy (Italia) |
+39 +39 |
02 38 59 14 44 800089761 |
Toll Toll Free |
| Jan Mayen (Latvija) |
+1 | 312 843 5149 | Toll |
| Latvia (Latvija) |
+371 | 678 52 152 | Toll |
| Lithuania (Lietuva) |
+370 | 52 051 151 | Toll |
| Luxembourg (Luxemburg) |
+352 +352 |
8002 43 53 8004 00 26 |
Toll Free |
| Republic of North Macedonia (Република Македонија) |
+389 +1 |
2 3090890 877 663 5075 |
Toll Toll |
| Malta | +356 | 8006 22 31 | Toll Free |
| Moldova | +40 | (0)21 204 70 40 | Toll |
| Montenegro (Crna Gora) |
+33 | (0)9 70 01 90 90 | Toll |
| Bonaire (Nederland) |
+31 +31 |
(0)20 500 1500 (0)800 0205934 |
Toll Toll Free |
| Norway (Norge) |
+47 +47 |
800 62002 23 500 500 |
Toll Free Toll |
| Poland (Polska) |
+48 +48 |
801 802 000 (00) 800 331 1412 |
Toll Free Toll Free |
| Portugal | +351 +351 |
800 20 91 75 213 164 094 |
Toll Free Toll |
| Romania (România) |
+40 +40 |
0800 801 046 (0)21 204 70 40 |
Toll Free Toll |
| Russia (Россия ) (In-country/region restrictions may apply) |
+7 +7 |
495 213 1739 8 800 500 9242 |
Toll Toll Free |
| San Marino | +1 | 312 843 5154 | Toll |
| Serbia (Srbija) |
+381 +381 |
800 190 095 (0)11 330 55 00 |
Toll Free Toll |
| Slovakia (Slovensko) |
+421 +421 |
250 102 614 (0)800 111 350 |
Toll Toll Free |
| Slovenia (Slovenija) |
+386 +386 |
160 014 07 806 888 64 |
Toll |
| Spain (España) |
+34 +34 |
917 547 010 800 000 024 |
Toll Toll Free |
| Sweden (Sverige) |
+46 +46 |
(0)8 75 10 980 (0)8 55 99 00 00 |
Toll Free Toll |
| Switzerland (Schweiz / Suisse) |
+41 +41 |
0848 858 868 0800 662 006 |
Toll Toll Free |
| Türkiye (Türkiye) |
+90 | 0850 390 2777 | Toll |
| Ukraine (Україна) |
+380 +380 |
800 504 194 800 503 405 |
Toll Free |
| United Kingdom | +44 +44 |
(0)800 026 0329 (0)344 800 6006 |
Toll Free |
North America / Central America / Caribbean
| Country/Region | Country/Region code | Phone number | Toll |
|---|---|---|---|
| Anguilla | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Antigua & Barbuda | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Bahamas | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Barbados | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Belize | +1 +501 |
212 497 6305 877 860 4891 |
Toll Toll Free |
| Bermuda | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Bonaire | +1 | 305 418 9136 | Toll |
| British Virgin Islands (British Virgin Island) |
+1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Canada | +1 +1 |
800 865 9408 855 270 0615 |
Toll Free |
| Cayman Islands | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Costa Rica | +506 +506 |
800 016 1034 800 542 5320 |
Toll Free |
| Curaçao | +1 | 305 418 9136 | Toll |
| Dominica | +1 +1 |
800 642 7676 305 418 9143 |
Toll Free Toll |
| Dominican Republic (República Dominicana) |
+1 +1 |
800 642 7676 305 418 9143 |
Toll Free Toll |
| El Salvador | +503 +1 |
800 6676 305 418 9143 |
Toll Free Toll |
| Grenada | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Guadeloupe | +1 | 305 418 9143 | Toll |
| Guatemala | +502 +1 |
800 300 0069 305 418 9143 |
Toll Free Toll |
| Haiti | +1 | 305 418 9136 | Toll |
| Honduras | +504 +1 |
800 2791 9298 305 418 9143 |
Toll Free Toll |
| Jamaica | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Martinique | +596 | 805 51 0105 | Toll Free |
| Mexico | +52 +52 |
554 777 2929 800 123 3353 |
Toll Toll Free |
| Montserrat | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Bonaire (Nederlandse Antillen) |
+1 | 305 418 9136 | Toll |
| Nicaragua | +1 | 305 418 9143 | Toll |
| Panama | +507 | 800 051 0398 | Toll Free |
| Puerto Rico | +1 +1 |
800 642 7676 305 418 9143 |
Toll Free Toll |
| St. Kitts & Nevis | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| St. Lucia | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| St. Maarten | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| St. Martin | +1 | 305 418 9136 | Toll |
| St. Vincent & The Grenadines | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Trinidad & Tobago | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| Turks & Caicos Islands | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| U.S. Virgin Islands | +1 +1 |
800 642 7676 305 418 9136 |
Toll Free Toll |
| United States | +1 +1 +1 +1 |
855 270 0615 800 865 9408 800 642 7676 305 418 9136 |
Toll Free Toll Free Toll Free Toll |
Middle East
| Country/Region | Country/Region code | Phone number | Toll |
|---|---|---|---|
| Bahrain (البحرين) |
+973 | 8001 98 02 | Toll Free |
| Israel | +972 +972 |
(0)9 76 25 400 1 809 453 214 |
Toll Toll Free |
| Jordan ( الأردن ) |
+966 | 800 850 0422 | Toll |
| Kuwait ( الكويت ) |
+965 | 22219876 | Toll |
| Lebanon ( لبنان ) |
+961 | 01 974081 | Toll Free |
| Oman ( عُمان ) |
+968 +968 |
800 77417 2444 6487 |
Toll Free Toll |
| Palestinian Authority (PS) | +33 | 170 489 012 | Toll |
| Qatar ( قطر ) |
+974 | 800101716 | Toll Free |
| Saudi Arabia (المملكة العربية السعودية) |
+966 | 800 850 0422 | Toll Free |
| United Arab Emirates (الإمارات العربيّة المتّحدة) |
+971 +971 |
800 020 00132 4 391 7000 |
Toll Free Toll |
South America
| Country/Region | Country/Region code | Phone number | Toll |
|---|---|---|---|
| Argentina | +54 +54 |
11 6076 0010 (0) 800 222 9467 |
Toll Toll Free |
| Bolivia | +591 +1 |
800 100 714 305 418 9143 |
Toll Free Toll |
| Brazil (Brasil) | +55 +55 |
11 4706 0900 0800 761 7454 |
Toll Free |
| Chile | +56 +56 |
2 25994914 800 202 011 |
Toll Toll Free |
| Colombia | +1 | 305 418 9143 | Toll |
| Ecuador | +1 | 305 418 9143 | Toll |
| Falkland Islands | +1 | 305 418 9136 | Toll |
| Français Guiana | +1 | 305 418 9136 | Toll |
| Guyana | +1 | 305 418 9136 | Toll |
| Paraguay | +595 +595 |
800 542 0049 217289207 |
Toll Free Toll |
| Peru (Perú) | +51 +1 |
1 7097831 305 418 9143 |
Toll Toll |
| Suriname | +1 | 305 418 9136 | Toll |
| Uruguay | +598 +1 | 000 4054 083 305 418 9143 |
Toll Toll |
| Venezuela | +58 +1 |
0 800 100 4610 305 418 9143 |
Toll Free Toll |