To help protect you from fraud or abuse, we might have temporarily suspended your account because we noticed some unusual activity. We know this is frustrating, but we can help you get back into your account easily in a few steps.
To unblock your account go to https://account.microsoft.com and sign in to your suspended account. When prompted, you can enter a phone number to request a security code be sent to you via text message. This can be any phone that can receive text messages. It doesn't need to be associated with your account, and we’ll only use that number this one time to unblock your account.
After you enter the security code you received on your phone, you'll need to change your password to complete the unblocking process. Make sure you create a strong, unique password to help keep your account secure. You can use our password checker to test the strength of your new password before you use it.
The quickest way to get your account unblocked is online, by requesting and then entering a code. If you haven’t tried unblocking your account online, we recommend you start there.
Once you've gotten your account unblocked, you can get more info on how to help protect your Microsoft account to help prevent this from happening again.
Article ID: 13956 - Last Review: Apr 28, 2016 - Revision: 12