Troubleshoot common USB problems Content provided by Microsoft Applies to: Windows 10Windows 8.1Windows 7 Select Product Version All Products On your Windows PC, you might experience a problem with a USB device like a printer, a camera, a keyboard, or a flash drive. To troubleshoot common USB-related issues, see the following resources. Import and manage all your photos Fix USB-C problems Error: “USB Device not recognized” when you try to access a USB external hard drive Connected USB device is not detected in Windows Sync your phone Sync across all your devices Last Updated: Apr 29, 2019 Did this solve your problem? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.