Hotfix 2297452 for Microsoft Dynamics CRM 3.0 is available for the May 2010 and the September 2010 cumulative time zone updates for Windows

Applies to: Microsoft Dynamics CRM 3.0

INTRODUCTION


This article describes a hotfix that is available for Microsoft Dynamics CRM 3.0. This hotfix is compatible with the update that is described in the following Knowledge Base (KB) articles:
981793 May 2010 cumulative time zone update for Windows operating systems
2158563 September 2010 cumulative time zone update for Windows operating systems

More Information


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 3.0 server

File nameFile versionFile sizeDateTimePlatform
Setup.exe3.0.5300.1630474,98413-Nov-200717:54x86
Articleseditcontent.xslNot applicable5,62306-Jul-200919:03Not applicable
Crmbulkmailservice.exe3.0.5300.19492,831,20028-Jul-201004:25x86
Crmcache.dll3.0.5300.1949298,33628-Jul-201005:04x86
Crmmsg.dll1.2.3297.12316,08813-Nov-200717:54x86
Crmnativeinteropproxy.dll3.0.5300.19493,404,64027-Jul-201014:04x86
Crmobjectmodel.dll3.0.5300.19496,744,41628-Jul-201005:04x86
Crmsecurity.dll3.0.5300.1949769,37628-Jul-201005:22x86
Crmworkflowservice.exe3.0.5300.19493,888,48028-Jul-201004:25x86
Edit_article.aspxNot applicable6,92727-Jul-201004:55Not applicable
Find.aspxNot applicable3,19218-Dec-200920:59Not applicable
Grid.htcNot applicable17,56018-Dec-200920:59Not applicable
Help.cssNot applicable1,13718-Dec-200920:59Not applicable
Help.jsNot applicable4,04218-Dec-200920:59Not applicable
Help_toc.xslNot applicable3,83718-Dec-200920:59Not applicable
Kbtemplateeditor.jsNot applicable5,66618-Dec-200920:58Not applicable
Listaction.jsNot applicable9,10218-Dec-200920:59Not applicable
Microsoft.crm.application.components.application.dll3.0.5300.1949685,92028-Jul-201003:06x86
Microsoft.crm.application.components.core.dll3.0.5300.1949292,70428-Jul-201003:08x86
Microsoft.crm.application.components.platform.dll3.0.5300.1949366,43228-Jul-201003:08x86
Microsoft.crm.application.components.strings.dll3.0.5300.1949722,78427-Jul-201012:08x86
Microsoft.crm.application.components.ui.dll3.0.5300.1949218,97628-Jul-201003:06x86
Microsoft.crm.application.pages.dll3.0.5300.1949968,54428-Jul-201003:06x86
Microsoft.crm.dll3.0.5300.1949382,81628-Jul-201003:08x86
Microsoft.crm.managedinterop.dll3.0.5300.194979,71228-Jul-201003:08x86
Microsoft.crm.metadatahelper.dll3.0.5300.194979,71228-Jul-201003:08x86
Microsoft.crm.nativeinteropproxy.dll3.0.5300.194938,75228-Jul-201003:08x86
Microsoft.crm.objectmodel.dll3.0.5300.1949321,37628-Jul-201003:08x86
Microsoft.crm.platform.bulkoperationcontrolassembly.dll3.0.5300.194934,65628-Jul-201002:48x86
Microsoft.crm.platform.comproxy.dll3.0.5300.1949223,07228-Jul-201002:48x86
Microsoft.crm.platform.server.dll3.0.5300.1949243,55228-Jul-201003:08x86
Microsoft.crm.reports.reportschedule.dll3.0.5300.194996,09628-Jul-201002:48x86
Microsoft.crm.tools.workflowlibrary.dll3.0.5300.1949276,32028-Jul-201002:48x86
Mscrmcustom.dll3.0.5300.1872187,73623-Dec-200802:15x86
Msvcr71.dll7.10.3052.4355,03213-Nov-200717:54x86
Pkgutil.cmdNot applicable11313-Nov-200702:54Not applicable
Pkgutil.exe1.2.3297.10188,79213-Nov-200717:54x86
Print_dlg.aspxNot applicable8,82218-Dec-200920:59Not applicable
Table.dtm.htcNot applicable14,70018-Dec-200920:59Not applicable
Toc.aspxNot applicable4,46618-Dec-200920:59Not applicable
Crmsecurity.dll3.0.5300.1949769,37628-Jul-201005:22x86
Microsoft.crm.dll3.0.5300.1375,56017-Nov-200504:39x86
Microsoft.crm.managedinterop.dll3.0.5300.180,64817-Nov-200504:38x86
Microsoft.crm.metadatahelper.dll3.0.5300.180,64817-Nov-200504:38x86
Microsoft.crm.nativeinteropproxy.dll3.0.5300.127,40017-Nov-200504:38x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,21617-Nov-200504:39x86
Microsoft.crm.platform.comproxy.dll3.0.5300.1224,00817-Nov-200504:39x86
Microsoft.crm.platform.server.dll3.0.5300.1244,48817-Nov-200504:39x86
Crmdbhotfix.dll3.0.5300.1832105,48816-Apr-200805:09x86
Crmhotfix.cdfNot applicable18,25706-Aug-201012:28Not applicable
Kb927207_client.dll3.0.5300.194965,88828-Jul-201004:04x86
Kb930604_client.dll3.0.5300.194969,47228-Jul-201004:04x86
Kb930610_client.dll3.0.5300.1949113,50428-Jul-201004:04x86
Kb931627_client.dll3.0.5300.1949156,51228-Jul-201004:04x86
Kb932205_client.dll3.0.5300.194967,93628-Jul-201004:04x86
Kb933214_client.dll3.0.5300.194975,10428-Jul-201004:04x86
Kb933423_client.dll3.0.5300.194995,07228-Jul-201004:04x86
Kb933658_client.dll3.0.5300.194971,52028-Jul-201004:04x86
Kb935529_client.dll3.0.5300.194975,61628-Jul-201004:04x86
Kb935844_client.dll3.0.5300.1949119,64828-Jul-201004:04x86
Kb936019_client.dll3.0.5300.194966,40028-Jul-201004:04x86
Kb936204_client.dll3.0.5300.194996,60828-Jul-201004:04x86
Kb938125_client.dll3.0.5300.194966,40028-Jul-201004:04x86
Kb938238_client.dll3.0.5300.194974,59228-Jul-201004:04x86
Kb940496_client.dll3.0.5300.194976,12828-Jul-201004:04x86
Kb940761_client.dll3.0.5300.194996,09628-Jul-201004:04x86
Kb944256_client.dll3.0.5300.194984,83228-Jul-201004:05x86
Kb952151_client.dll3.0.5300.1949132,44827-Jul-201013:05x86
Kb955710_client.dll3.0.5300.194976,12828-Jul-201004:05x86
Kb962962_client.dll3.0.5300.194972,03228-Jul-201004:05x86
Mscrmcustom.dll3.0.5300.1872187,73623-Dec-200802:15x86

Microsoft Dynamics CRM client for Microsoft Office Outlook

File nameFile versionFile sizeDateTimePlatform
Articleseditcontent.xslNot applicable5,62306-Jul-200919:03Not applicable
Crmcache.dll3.0.5300.1949298,33628-Jul-201005:06x86
Crmmsg.dll1.2.3297.12316,08813-Nov-200717:54x86
Crmnativeinteropproxy.dll3.0.5300.19493,404,64027-Jul-201014:06x86
Crmobjectmodel.dll3.0.5300.19496,744,41628-Jul-201005:06x86
Crmsecurity.dll3.0.5300.1949769,37628-Jul-201005:23x86
Edit_article.aspxNot applicable6,92727-Jul-201004:56Not applicable
Find.aspxNot applicable3,19218-Dec-200920:59Not applicable
Grid.htcNot applicable17,56018-Dec-200920:59Not applicable
Help.cssNot applicable1,13718-Dec-200920:59Not applicable
Help.jsNot applicable4,04218-Dec-200920:59Not applicable
Help_toc.xslNot applicable3,83718-Dec-200920:59Not applicable
Listaction.jsNot applicable9,10218-Dec-200920:59Not applicable
Microsoft.crm.application.components.application.dll3.0.5300.1949595,80828-Jul-201003:07x86
Microsoft.crm.application.components.core.dll3.0.5300.1949292,70428-Jul-201003:08x86
Microsoft.crm.application.components.platform.dll3.0.5300.1949407,39228-Jul-201003:08x86
Microsoft.crm.application.components.strings.dll3.0.5300.1949722,78428-Jul-201003:08x86
Microsoft.crm.application.components.ui.dll3.0.5300.1949218,97628-Jul-201003:07x86
Microsoft.crm.application.pages.dll3.0.5300.1949739,16828-Jul-201003:07x86
Microsoft.crm.dll3.0.5300.1949382,81628-Jul-201003:08x86
Microsoft.crm.managedinterop.dll3.0.5300.194979,71228-Jul-201003:08x86
Microsoft.crm.metadatahelper.dll3.0.5300.194979,71228-Jul-201003:08x86
Microsoft.crm.nativeinteropproxy.dll3.0.5300.194938,75228-Jul-201003:08x86
Microsoft.crm.objectmodel.dll3.0.5300.1949321,37628-Jul-201003:08x86
Microsoft.crm.platform.server.dll3.0.5300.1949243,55228-Jul-201003:08x86
Mscrmcustom.dll3.0.5300.1872187,73623-Dec-200802:15x86
Msvcr71.dll7.10.3052.4355,03213-Nov-200717:54x86
Pkgutil.cmdNot applicable11313-Nov-200702:54Not applicable
Pkgutil.exe1.2.3297.10188,79213-Nov-200717:54x86
Print_dlg.aspxNot applicable8,82218-Dec-200920:59Not applicable
Table.dtm.htcNot applicable14,70018-Dec-200920:59Not applicable
Toc.aspxNot applicable4,46618-Dec-200920:59Not applicable
Microsoft.crm.dll3.0.5300.1375,57617-Nov-200504:42x86
Microsoft.crm.managedinterop.dll3.0.5300.180,66417-Nov-200504:42x86
Microsoft.crm.metadatahelper.dll3.0.5300.180,66417-Nov-200504:42x86
Microsoft.crm.nativeinteropproxy.dll3.0.5300.127,41617-Nov-200504:42x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,23217-Nov-200504:42x86
Microsoft.crm.platform.server.dll3.0.5300.1244,50417-Nov-200504:42x86
Crmhotfix.cdfNot applicable10,07706-Aug-201012:27Not applicable
Mscrmcustom.dll3.0.5300.1872187,73623-Dec-200802:15x86

Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook Compatibility Update

File nameFile versionFile sizeDateTimePlatform
Setup.xmlNot applicable4,16306-Aug-201012:45Not applicable
V3cclientpatch30.mspNot applicable3,051,00806-Aug-201013:36Not applicable
Articleseditcontent.xslNot applicable5,62306-Jul-200919:03Not applicable
Crmcache.dll3.0.5300.1949298,33628-Jul-201005:03x86
Crmnativeinteropproxy.dll3.0.5300.19493,404,64028-Jul-201005:03x86
Crmobjectmodel.dll3.0.5300.19496,744,41628-Jul-201005:03x86
Crmsecurity.dll3.0.5300.1949769,37628-Jul-201005:22x86
Edit_article.aspxNot applicable6,92727-Jul-201004:56Not applicable
Find.aspxNot applicable3,19218-Dec-200920:59Not applicable
Grid.htcNot applicable17,56018-Dec-200920:59Not applicable
Help.cssNot applicable1,13718-Dec-200920:59Not applicable
Help.jsNot applicable4,04218-Dec-200920:59Not applicable
Help_toc.xslNot applicable3,83718-Dec-200920:59Not applicable
Listaction.jsNot applicable9,10218-Dec-200920:59Not applicable
Microsoft.crm.application.components.application.dll3.0.5300.1949595,80828-Jul-201003:05x86
Microsoft.crm.application.components.core.dll3.0.5300.1949292,70428-Jul-201003:07x86
Microsoft.crm.application.components.platform.dll3.0.5300.1949407,39228-Jul-201003:07x86
Microsoft.crm.application.components.strings.dll3.0.5300.1949722,78427-Jul-201012:07x86
Microsoft.crm.application.components.ui.dll3.0.5300.1949218,97628-Jul-201003:05x86
Microsoft.crm.application.pages.dll3.0.5300.1949739,16828-Jul-201003:05x86
Microsoft.crm.dll3.0.5300.1949382,81628-Jul-201003:07x86
Microsoft.crm.managedinterop.dll3.0.5300.194979,71228-Jul-201003:07x86
Microsoft.crm.metadatahelper.dll3.0.5300.194979,71228-Jul-201003:07x86
Microsoft.crm.nativeinteropproxy.dll3.0.5300.194938,75228-Jul-201003:07x86
Microsoft.crm.objectmodel.dll3.0.5300.1949321,37628-Jul-201003:07x86
Microsoft.crm.platform.server.dll3.0.5300.1949243,55228-Jul-201003:07x86
Print_dlg.aspxNot applicable8,82218-Dec-200920:59Not applicable
Table.dtm.htcNot applicable14,70018-Dec-200920:59Not applicable
Toc.aspxNot applicable4,46618-Dec-200920:59Not applicable
Setup.xmlNot applicable1,75906-Aug-201012:43Not applicable
V3clightclientpatch30.mspNot applicable578,04806-Aug-201013:36Not applicable
Microsoft.crm.application.components.core.dll3.0.5300.1949292,70428-Jul-201003:07x86
Microsoft.crm.application.components.platform.dll3.0.5300.1949407,39228-Jul-201003:07x86
Microsoft.crm.application.components.strings.dll3.0.5300.1949722,78427-Jul-201012:07x86
Microsoft.crm.dll3.0.5300.1949382,81628-Jul-201003:07x86
Microsoft.crm.platform.server.dll3.0.5300.1949243,55228-Jul-201003:07x86

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server components or the Microsoft Dynamics CRM client for Microsoft Office Outlook components.

Prerequisites

You must have Microsoft Dynamics CRM 3.0 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Removal information

To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel.System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB978846$\Spuninst folder.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

832475 Description of the new features in the package installer for Windows software updates

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards