Performance Monitor data collector set does not collect all required performance counter data in Windows 7 or in Windows Server 2008 R2

Applies to: Windows Server 2008 R2 EnterpriseWindows Server 2008 R2 StandardWindows Server 2008 R2 Foundation More

Symptoms


Consider the following scenario:
  • You create a user-defined data collector set in the Performance Monitor window on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You select the Create manually (advanced) option and the Performance Counter option to create data logs.
  • You click the Add button to add performance counters.
  • You select all the performance counters and all the instances for multiple performance objects at the same time, and then you click the Add >> button.
  • You start the data collector set.
In this scenario, you may experience the following issues:
  • It shows "\<object name>\*" on the Which performance counters would you like to log page. The expected value is "\<object name>(*)\*".
  • Some performance counter data is not collected.

Cause


This issue occurs because some instances under some performance objects are not enumerated correctly. Therefore, they are not added to the data collector set.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.1.760
    0.
    16xxx
    Windows 7 and Windows Server 2008 R2RTMGDR
    6.1.760
    0.
    21xxx
    Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760
    1.
    17xxx
    Windows 7 and Windows Server 2008 R2SP1GDR
    6.1.760
    1.
    21xxx
    Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Pdhui.dll6.1.7600.2108446,59204-Nov-201104:39x86
Perfmon.exe6.1.7600.16385157,18414-Jul-200901:14x86
Perfmon.mscNot applicable145,51910-Jun-200921:31Not applicable
Resmon.exe6.1.7600.16385103,42414-Jul-200901:14x86
Sysmon.ocx6.1.7600.21084389,63204-Nov-201104:33x86
Wdc.dll6.1.7600.210841,227,77604-Nov-201104:40x86
Wvc.dll6.1.7600.21084444,92804-Nov-201104:41x86
Pdhui.dll6.1.7601.2185447,10404-Nov-201106:21x86
Perfmon.exe6.1.7601.17514157,18420-Nov-201012:17x86
Perfmon.mscNot applicable145,51910-Jun-200921:31Not applicable
Resmon.exe6.1.7600.16385103,42414-Jul-200901:14x86
Sysmon.ocx6.1.7601.21854390,14404-Nov-201106:12x86
Wdc.dll6.1.7601.218541,227,77604-Nov-201106:22x86
Wvc.dll6.1.7601.21854444,92804-Nov-201106:22x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Pdhui.dll6.1.7600.2108458,88004-Nov-201105:33x64
Perfmon.exe6.1.7600.16385172,54414-Jul-200901:39x64
Perfmon.mscNot applicable145,51910-Jun-200920:50Not applicable
Resmon.exe6.1.7600.16385103,93614-Jul-200901:39x64
Sysmon.ocx6.1.7600.21084474,11204-Nov-201105:27x64
Wdc.dll6.1.7600.210841,363,96804-Nov-201105:34x64
Wvc.dll6.1.7600.21084594,43204-Nov-201105:35x64
Pdhui.dll6.1.7601.2185458,88004-Nov-201106:48x64
Perfmon.exe6.1.7601.17514172,54420-Nov-201013:25x64
Perfmon.mscNot applicable145,51910-Jun-200920:50Not applicable
Resmon.exe6.1.7600.16385103,93614-Jul-200901:39x64
Sysmon.ocx6.1.7601.21854474,11204-Nov-201106:39x64
Wdc.dll6.1.7601.218541,364,48004-Nov-201106:50x64
Wvc.dll6.1.7601.21854594,43204-Nov-201106:50x64
Pdhui.dll6.1.7600.2108446,59204-Nov-201104:39x86
Perfmon.exe6.1.7600.16385157,18414-Jul-200901:14x86
Perfmon.mscNot applicable145,51910-Jun-200921:31Not applicable
Resmon.exe6.1.7600.16385103,42414-Jul-200901:14x86
Sysmon.ocx6.1.7600.21084389,63204-Nov-201104:33x86
Wdc.dll6.1.7600.210841,227,77604-Nov-201104:40x86
Wvc.dll6.1.7600.21084444,92804-Nov-201104:41x86
Pdhui.dll6.1.7601.2185447,10404-Nov-201106:21x86
Perfmon.exe6.1.7601.17514157,18420-Nov-201012:17x86
Perfmon.mscNot applicable145,51910-Jun-200921:31Not applicable
Resmon.exe6.1.7600.16385103,42414-Jul-200901:14x86
Sysmon.ocx6.1.7601.21854390,14404-Nov-201106:12x86
Wdc.dll6.1.7601.218541,227,77604-Nov-201106:22x86
Wvc.dll6.1.7601.21854444,92804-Nov-201106:22x86
For all supported IA-64–based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Pdhui.dll6.1.7600.21084135,68004-Nov-201104:23IA-64
Perfmon.exe6.1.7600.16385247,80814-Jul-200901:44IA-64
Perfmon.mscNot applicable145,51910-Jun-200920:55Not applicable
Resmon.exe6.1.7600.16385110,08014-Jul-200901:44IA-64
Sysmon.ocx6.1.7600.21084958,46404-Nov-201104:17IA-64
Wdc.dll6.1.7600.210842,246,14404-Nov-201104:26IA-64
Wvc.dll6.1.7600.210841,208,83204-Nov-201104:26IA-64
Pdhui.dll6.1.7601.21854136,19204-Nov-201104:11IA-64
Perfmon.exe6.1.7601.17514247,80820-Nov-201010:23IA-64
Perfmon.mscNot applicable145,51910-Jun-200920:55Not applicable
Resmon.exe6.1.7600.16385110,08014-Jul-200901:44IA-64
Sysmon.ocx6.1.7601.21854958,97604-Nov-201104:06IA-64
Wdc.dll6.1.7601.218542,246,14404-Nov-201104:13IA-64
Wvc.dll6.1.7601.218541,208,83204-Nov-201104:14IA-64
Pdhui.dll6.1.7600.2108446,59204-Nov-201104:39x86
Perfmon.exe6.1.7600.16385157,18414-Jul-200901:14x86
Perfmon.mscNot applicable145,51910-Jun-200921:31Not applicable
Resmon.exe6.1.7600.16385103,42414-Jul-200901:14x86
Sysmon.ocx6.1.7600.21084389,63204-Nov-201104:33x86
Wdc.dll6.1.7600.210841,227,77604-Nov-201104:40x86
Wvc.dll6.1.7600.21084444,92804-Nov-201104:41x86
Pdhui.dll6.1.7601.2185447,10404-Nov-201106:21x86
Perfmon.exe6.1.7601.17514157,18420-Nov-201012:17x86
Perfmon.mscNot applicable145,51910-Jun-200921:31Not applicable
Resmon.exe6.1.7600.16385103,42414-Jul-200901:14x86
Sysmon.ocx6.1.7601.21854390,14404-Nov-201106:12x86
Wdc.dll6.1.7601.218541,227,77604-Nov-201106:22x86
Wvc.dll6.1.7601.21854444,92804-Nov-201106:22x86

Workaround


To work around this issue, do not select multiple performance objects at the same time. Instead, add each performance object individually.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameUpdate.mum
File versionNot applicable
File size2,312
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable
File nameX86_48df111deb08fb68c863d96e70332d03_31bf3856ad364e35_6.1.7600.21084_none_96a5870bd94bd328.manifest
File versionNot applicable
File size707
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable
File nameX86_7c9c9cff9277b7bfe64c89562f73462e_31bf3856ad364e35_6.1.7601.21854_none_d36c0789458b225d.manifest
File versionNot applicable
File size707
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable
File nameX86_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7600.21084_none_9c6892701b6630f9.manifest
File versionNot applicable
File size32,568
Date (UTC)05-Nov-2011
Time (UTC)00:06
PlatformNot applicable
File nameX86_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7601.21854_none_9e6f88fe187412f7.manifest
File versionNot applicable
File size32,568
Date (UTC)05-Nov-2011
Time (UTC)00:06
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_1b5cec19ecccc999219400d3cc8882a7_31bf3856ad364e35_6.1.7600.21084_none_9c3efba0230e5fe6.manifest
File versionNot applicable
File size1,064
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable
File nameAmd64_2c05228f846e76eed298ffd7eb15f4ed_31bf3856ad364e35_6.1.7601.21854_none_927307d6cfd46846.manifest
File versionNot applicable
File size1,064
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable
File nameAmd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7600.21084_none_f8872df3d3c3a22f.manifest
File versionNot applicable
File size32,572
Date (UTC)05-Nov-2011
Time (UTC)00:13
PlatformNot applicable
File nameAmd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7601.21854_none_fa8e2481d0d1842d.manifest
File versionNot applicable
File size32,572
Date (UTC)05-Nov-2011
Time (UTC)00:13
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,328
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable
File nameWow64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7600.21084_none_02dbd8460824642a.manifest
File versionNot applicable
File size25,078
Date (UTC)05-Nov-2011
Time (UTC)00:13
PlatformNot applicable
File nameWow64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7601.21854_none_04e2ced405324628.manifest
File versionNot applicable
File size25,078
Date (UTC)05-Nov-2011
Time (UTC)00:13
PlatformNot applicable
Additional files for all supported IA-64–based versions of Windows Server 2008 R2
File nameIa64_68087c7b240ea02bbc1c0495caf70bc5_31bf3856ad364e35_6.1.7601.21854_none_81690f2987f9516d.manifest
File versionNot applicable
File size1,062
Date (UTC)04-Nov-2011
Time (UTC)23:58
PlatformNot applicable
File nameIa64_cc60cfbef37a9a9e7d3bda30654dba20_31bf3856ad364e35_6.1.7600.21084_none_82b8e1750abdecb5.manifest
File versionNot applicable
File size1,062
Date (UTC)04-Nov-2011
Time (UTC)23:58
PlatformNot applicable
File nameIa64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7600.21084_none_9c6a36661b6439f5.manifest
File versionNot applicable
File size32,570
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable
File nameIa64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7601.21854_none_9e712cf418721bf3.manifest
File versionNot applicable
File size32,570
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,947
Date (UTC)04-Nov-2011
Time (UTC)23:58
PlatformNot applicable
File nameWow64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7600.21084_none_02dbd8460824642a.manifest
File versionNot applicable
File size25,078
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable
File nameWow64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.1.7601.21854_none_04e2ced405324628.manifest
File versionNot applicable
File size25,078
Date (UTC)04-Nov-2011
Time (UTC)23:59
PlatformNot applicable