Update rollup: Fix printing problems in Windows 7 and Windows Server 2008 R2

Use Microsoft Update to obtain this update rollup automatically.

If you cannot use Microsoft Update, you can download the update.

• Download the update rollup for the x86-based versions of Windows 7
• Download the update rollup for the x64-based versions of Windows 7
• Download the update rollup for the x64-based versions of Windows Server 2008 R2
• Download the update rollup for the IA-64-based versions of Windows Server 2008 R2

Issues that this update rollup fixes

• 942914: Picture Manager may stop responding when you open the "Printer Properties" dialog box in Picture Manager in a 64-bit version of Windows 7 or of Windows Vista
• 976571: Stability update for Windows Server 2008 R2 Failover Print Clusters
• 979241: No event is added to the System log or to an operational channel when a print job is canceled or deleted
• 979681: FIX: A legacy HP printer driver may crash when you run a 32-bit application on a computer that is running a 64-bit version of Windows 7 or of Windows Server 2008 R2
• 981620: You cannot print a Web page by using an IPP printer in Windows 7 or in Windows Server 2008 R2
• 982728: "Windows cannot connect to printer" error message when you try to create a Point and Print connection to a remote printer from a Windows 7 or Windows Server 2008 R2-based client computer
• 2295825: Poor printing performance in Windows 7 or in Windows Server 2008 R2 compared to the performance in Windows Vista or in Windows Server 2008
• 2388142: A computer that is running Windows 7 or Windows Server 2008 R2 intermittently cannot use a shared network printer to print
• 2457866: Event 602 is logged after you log on to a Windows 7-based or Windows Server 2008 R2-based computer that has a network printer installed
• 2461108: The Add Port Wizard dialog box is displayed incorrectly in an x64-based version of Windows 7 or of Windows Server 2008 R2 when you run an application that uses the AddPort function
• 2480118: You cannot print results to files by using web applications in Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, or Windows Server 2008 R2 after you install security update MS10-061
• 2526028: Printing performance decreases in Windows 7 or in Windows Server 2008 R2
• 2532459: Print queue does not work if the queue is not one of the first 100 queues installed in a Windows Server 2008 or Windows Server 2008 R2 Terminal Services session
• 2546651: Print driver installation does not work in Windows 7 or in Windows Server 2008 R2 when you try to install the HP Universal Print Driver in a Novell network environment
• 2620656: Invalid redirected printers may be available in a Remote Desktop Services session that connects to a RD Session Host server that is running Windows Server 2008 or Windows Server 2008 R2

Prerequisites

To apply this update, you must be running one of the following operating systems:

• Windows 7
• Windows 7 Service Pack 1 (SP1)
• Windows Server 2008 R2
• Windows Server 2008 R2 Service Pack 1 (SP1)

Registry information

To apply the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes

• The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

  Version	Product	SR_Level	Service branch
  6.1.760 0. 16xxx	Windows 7 and Windows Server 2008 R2	RTM	GDR
  6.1.760 0. 21xxx	Windows 7 and Windows Server 2008 R2	RTM	LDR
  6.1.760 1. 17xxx	Windows 7 and Windows Server 2008 R2	SP1	GDR
  6.1.760 1. 21xxx	Windows 7 and Windows Server 2008 R2	SP1	LDR

• GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
• The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed by using a Microsoft digital signature.

For all supported x86-based versions of Windows 7

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

For all supported IA-64-based versions of Windows Server 2008 R2

Additional file information

Click here to view or hide detailed information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

Additional files for all supported IA-64-based versions of Windows Server 2008 R2