Symptoms

You cannot open an .oxps file on a computer that is running Windows 7 or Windows Server 2008 R2. More specifically, a program that can open the .oxps file is not installed on the computer. Note The .oxps format is the default XPS document format in Windows 8. Typically, .oxps files are created when users print to a Microsoft XPS Document Writer (MXDW) printer on a computer that is running Windows 8.

Cause

This issue occurs because Windows 7 and Windows Server 2008 R2 do not support the .oxps format. The supported XPS document format in Windows 7 and in Windows Server 2008 R2 is .xps.

Resolution

To resolve this issue, use the following method:

  1. Install the OXPS to XPS converter tool by clicking the download link in this article.

  2. Use the tool to convert the .oxps file to an .xps file.

  3. Use XPS Viewer to open the .xps file.

Update information

How to obtain this update

Windows Update

This update is available from the following Microsoft Update website:

http://update.microsoft.com

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online servicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running one of the following operating systems:

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760 1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Oxpsconverter.exe

6.1.7601.17927

245,760

13-Aug-2012

17:17

x86

Oxpsconverter.exe

6.1.7601.22085

245,760

13-Aug-2012

17:13

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Oxpsconverter.exe

6.1.7601.17927

245,760

13-Aug-2012

18:12

x86

Oxpsconverter.exe

6.1.7601.22085

245,760

13-Aug-2012

18:09

x86

More Information

For more information about the XPS converter command-line tool, go to the following Microsoft MSDN website:

XpsConverterFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates For more information about troubleshoot windows update issues, click the following article number to view the article in the Microsoft Knowledge Base:

906602 Troubleshoot common installation issues in Windows Update, Microsoft Update, and Windows Server Update Services

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