If this doesn’t work, use the Fix it tool to completely remove Office.
Important The instructions below are for removing Office 2013 only. For help removing earlier versions of Office, see How to uninstall Office 2003, Office 2007 or Office 2010 suites if you cannot uninstall it from Control Panel?
- Go to this Fix it.
- At the bottom of your browser screen, click Open.
Note If the file doesn’t open, click Save and then click Open Folder. Find the file (the name should start with "O15CTRRemove"), and then double-click it to run the Fix it.
- If you’re a home user, go to your account page, and then click Install.
- If you’re a business user, go to the Office 365 portal, and then click Install.
Article ID: 2739501 - Last Review: Jan 7, 2015 - Revision: 1