How to obtain the updateThis update is available from Windows Update.
- This update is provided as an important update.
- If you select the Install updates automatically (recommended) Windows Update setting, this update is automatically installed.
- If you select other Windows Update settings, we highly recommend that you immediately install this update through Windows Update.
ImprovementsThis update rollup includes the following performance and reliability improvements:
- Increased power efficiency to extend battery life
- Performance improvements in Windows 8 applications and Start screen
- Improved audio and video playback in many scenarios
- Improved application and driver compatibility with Windows 8
Known issuesThe following known issues may occur after you apply this update:
- KB7556872 cannot be installed and will not be offered on Windows Update if you have the following third-party software installed on your Windows 8-based computer:Kingsoft Internet Security / Kingsoft Antivirus (version 2012.SP4.0 or earlier)
- When you turn a Windows feature on or off, the computer may require a restart. For example, this action may be necessary when you turn Remote Access on or off.
- Setup may hang or stop responding if a currently installed driver is outdated or not fully compatible.
To troubleshoot this issue, click the following article number to view the article in the Microsoft Knowledge Base:KB2777330 Troubleshoot issues installing KB2756872
- When the installation is complete, you may notice that some tiles and icons may be missing.
To work around this issue, log off of your user account and then log back on. The Tiles and Icons will display correctly.
- When you try to play videos that have protected content in certain applications, the videos do not play.
To resolve this issue, install update 2768703. For more information, click the following article number to view the article in the Microsoft Knowledge Base:2768703 Protected content playback errors on Windows 8 after you install KB 2756872
PrerequisitesTo apply this update, you must be running Windows 8 or Windows Server 2012.
Restart informationYou must restart the computer after you apply this update.
Update replacement informationThis update does not replace any previously released update.
File informationFor a list of the files that are provided in this update 2756872, click the following link:
Article ID: 2756872 - Last Review: Jan 5, 2016 - Revision: 1