How to set up an Internet email account in Outlook 2013 or 2016

Automaticall detect and set up Internet mail

Note To complete these steps, you will need to know your email address and password provided by your Internet service provider (ISP).

1. Start Outlook.

2. Select the File tab.

3. In the Info category, select Account Settings > Account Settings in the dropdown.

4. On the Email tab, select New.

5. In the Add New Account dialog box, to configure the new email account automatically, configure the following settings in the Email Account section under Auto Account Setup:

   • In the Your Name box, type your full name.

   • In the Email Address box, type your e-mail address.
     
     Note Your ISP provides this information.

   • In the Password box, type the password that your ISP provided.

   • In the Retype Password box, retype the password, and then click Next to begin the Auto Account Setup process.
     
     Outlook will then try to automatically configure your account. Some ISPs require the full email address to be entered into the User Name field. If you want Outlook to automatically enter your email password, make sure that the Save this password in your password list check box is selected. If your account is successfully configured, the Add New Email Account dialog box indicates that the account is created successfully.

   • Select Finish > Close.
     
     Note If the automatic configuration fails, the Auto Account Setup feature tries to connect by using a connection that is not encrypted. If this method also fails, then the account must be configured manually.

Note To complete these steps, you will need to know your email address, password, incoming mail server name, and outgoing mail server name that is provided by your Internet Service Provider (ISP).

Manually set up Internet email

To configure the Internet email account manually, follow these steps in the Add New Account dialog box:

1. Select Manual setup or additional server types > Next.

2. Select POP or IMAP > Next.

3. Under User Information , configure the following settings:

   • In the Your Name box, type your full name.

   • In the Email Address box, type your full email address.
     
     Note Your ISP provides this information.

4. Under Server Information, click the kind of email account that you have in the Account Type box. If you select POP3 or IMAP in the Account Type box, configure the following settings:

   • In the Incoming mail server box, type the name of the server in lowercase letters. The name may be in the form of "mail.contoso.com." Or, the name may be in the form of an IP address, such as 172.12.0.0.

   • In the Outgoing mail server (SMTP) box, type the name of the outgoing email server in lowercase letters. The name may be in the form of "mail.contoso.com." Or, the name may be in the form of an IP address, such as 172.12.0.0.

5. Under Logon Information, configure the following settings:

   • In the User Name box, type your user name. The user name is usually the part of your email address to the left of the @ symbol. Some ISPs require the full email address. Therefore, please contact your ISP if this is needed.

   • In the Password box, type the password that your ISP provided.

   • If you want Outlook to remember your email account password, click to select the Remember password check box.

6. If your ISP requires it, click to select the Require logon by using Secure Password Authentication (SPA) check box to log on by using Secure Password Authentication.

7. Select Test Account Settings. When you select Test Account Settings, the following process occurs:

   • The connectivity of the system to the Internet is confirmed.

   • You are logged on to the SMTP server.

   • You are logged on to the POP3 server.

   • If the POP3 server must be logged on to first, Outlook automatically sets the Log on to incoming mail server before sending mail option.

   • A test message is sent. This message explains any changes that Outlook made to the initial setup.

8. Select Next > Finish.

Advanced Server Setup

If you want to change your email account, click More Settings to open the Internet E-mail Settings dialog box.

The Advanced tab in the Internet Email Settings dialog box lets you set the POP3 and the SMTP server ports, define whether the server requires an encrypted channel, and define server time-out settings and delivery settings.

Some ISP mail servers now require a secure (SSL) port for both the POP3 and the SMTP servers. Please contact your ISP to determine whether your email account requires these settings.

The delivery settings let you read a message, but leave the message on the server for a specified time. This feature is especially helpful if you use the same email account from more than one computer. By default, Outlook enables this feature and sets the time limit to 14 days on the server before copies of messages are removed. If you do not want to keep copies of messages on the server, clear the Leave a copy of messages on this server check box.

Internet Service Providers settings (for manual configuration of Outlook)

We recommend that you contact your Internet service provider (ISP) for information about the exact incoming and outgoing mail server names and settings that you should use when you configure your Internet email account in Outlook. The list provided here contains information only for some Internet service providers in the United States and may not be up to date.

Incoming Mail (POP3) server names and settings:
 

Outgoing Mail (SMTP) server names and settings:

For more information about how to set up an Internet email account in other Outlook versions, see the following articles:

How to setup an Internet email account in Outlook 2010

How to setup Internet email accounts in Outlook 2007 or 2003