Method 1: Restart the router
- Remove the power cord from the router.
- Wait at least 10 seconds after all lights on the router have gone out.
- Reconnect the power cord to the router.
Method 2: Configure the TCP/IP settingsConfigure the TCP/IP settings. To do this, follow these steps:
- Select Start > Control Panel.
- Select View network status and tasks under Networking and Internet.
- Select Change adapter settings.
- Press and hold (or right-click) Local Area Connection, and then select Properties.
- Select Internet Protocol Version 6 (TCP/IPv6) > Properties.
- Select Obtain an IPv6 address automatically > Obtain DNS servers address automatically > OK.
- Select Internet Protocol Version 4 (TCP/IPv4) > Properties.
- Select Obtain an IP address automatically > Obtain DNS servers address automatically > OK.
Method 3: Use the Ipconfig command-line toolUse the Ipconfig command-line tool. To do this, follow these steps:
- Select Start, type command prompt in the Search Programs and files box, press and hold (or right-click) Command Prompt, and then select Run as administrator.
- At the command prompt, type the following commands. Press Enter after each command. ipconfig /flushdns
Article ID: 2779064 - Last Review: May 23, 2017 - Revision: 4