Applies To
Windows 10 Windows 11

An eSIM lets you connect to the internet using a cellular data network without a physical SIM card. With an eSIM, you can switch between mobile operators and data plans by using different profiles.

For example, you might use one cellular data plan for work and another for personal use. When traveling, you can also connect more easily by adding a local data plan from a supported mobile operator.

What you need

  1. A PC that supports cellular connectivity: To check whether your PC supports cellular networks:

    • Select Start > Settings > Network & internet.

    • Look for a Cellular page. If Cellular is listed, your PC supports cellular connectivity.

  2. A PC with an eSIM selected: To check whether your PC has an eSIM:

    • Select Start > Settings > Network & internet.

    • Look for Use this SIM for cellular data.

    • Select the drop-down list and check for eSIM, SIM2, or a similar option. Select eSIM to use it for cellular data.

  3. An eSIM profile: An eSIM profile connects your PC to a mobile network. To check whether a profile is already installed:

    • Select Start > Settings > Network & internet > Cellular > eSIM profiles.

    • ​​​​​​​If you see a profile from your mobile operator or organization, you’re ready to connect. If not, add a profile using one of the methods below.

Adding an eSIM profile

You can add an eSIM profile in several ways. The available options depend on your device, Windows version, and mobile operator.

  • You can download a profile from a supported mobile operator website.

  • Your organization or mobile operator may have already added a profile.

  • You can manually add a profile by entering an activation code or scanning a QR code.

If you’re running Windows version later than 2602, you can download eSIM profiles from supported mobile operators. If your operator doesn’t support profile downloads, use one of the other methods described below.

Note: For the list of operators that support downloading eSIM profiles, see Add your Windows PC to your mobile account to get online.

To download a profile:

  1. Go to your mobile operator’s website and find the section for activating eSIMs on Windows.

  2. During activation, you may be asked to share cellular identifiers such as EID and IMEI.

  3. Only share this information with websites you trust.

  4. When prompted, confirm the download in Windows Settings.

Windows downloads and installs the eSIM profile and connects your device to the mobile network.

To confirm the profile was installed:

  1. Select Start > Settings > Network & internet > Cellular > eSIM profiles.

  2. Verify that the new profile appears in the list.

  1. Select the Start > Settings > Network & internet > Cellular > eSIM profiles.

  2. Under Add an eSIM profile from your mobile operator, select Add profile.

  3. Select Search for available profiles, then select Next.

  4. ​​​​​​​​​​​​​​When a profile is found, select Download.

  5. ​​​​​​​If prompted, enter the confirmation code from your mobile operator, then select Download.

  6. Select Continue to search for additional profiles, or select Close when finished.

  1. Select the Start > Settings > Network & internet > Cellular > eSIM profiles.

  2. Under Add an eSIM profile from your mobile operator, select Add profile.

  3. Select Let me enter an activation code I have from my mobile operator > Next.

  4. Scan the QR code using your devices camera or enter the activation code manually.

  5. The activation code should appear in the corresponding Activation code box. Select Next.

  6. For the dialog box that asks Do you want to download this profile?, enter the confirmation code from your mobile operator into the corresponding box, and then select Download.

  7. Select Close.

Connecting and managing eSIM 

Once you have an eSIM profile, these instructions will help you connect and manage the network.  

  1. Select the Start > Settings > Network & internet > Cellular. If you see Insert SIM, select your eSIM under Use this SIM for cellular data.

  2. Select eSIM profiles, choose the profile you want, and then select Use.

  3. Select Yes to This will use cellular data from your data plan and may incur charges. Do you want to continue?

  4. ​​​​​​​​​​​​​​​​​​You’ll be connected to a cellular data network and ready to go.

If you have more than one profile installed on your PC, you can switch between profiles to use a different mobile operator and data plan.

  1. Select the Start > Settings > Network & internet > Cellular > eSIM profiles.

  2. Under Profiles for cellular data, select the profile you want to stop using, and then select Stop using.

  3. Select Yes for You'll be disconnected from this cellular network. Continue?

  4. Select the other profile you want to use, then select Use.

Delete a profile only if you no longer need it. If you delete a profile, you may need to contact your mobile operator to add it again later.

  1. Select the Start > Settings > Network & internet > Cellular > eSIM profiles.

  2. Under Profiles for cellular data, select the profile.

  3. Select Delete, then select Yes to confirm.

Note: If your PC is managed by your organization, you may not be able to delete eSIM profiles due to organizational policies.

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