Work Folders FAQ

When you use Work Folders to store your work files, you'll be able to get to them from all your PCs and devices—even when you're offline. Here are answers to some common questions about Work Folders in Windows 10 and the Work Folders app for iOS and Android.

How do I set up Work Folders in Windows 10 or the Work Folders app?
What do the buttons do in the Work Folders app?
Where are my files stored?
How do I move Work Folders to a different location on my PC?
Why can't I move Work Folders to some locations on my PC?
Can I use Work Folders files on my phone or tablet when I'm not connected to the Internet?
Can I upload files to the Work Folders app?
How do I open Work Folders files in other apps?
How do I open Work Folders files from Office apps on Windows 10?
How do I know if my files are up to date?
Why are the file names green in Work Folders in Windows 10?
How do I decrypt a Work Folders file in Windows 10?
Why do I have to enter my password more than once for Work Folders in Windows 10?
How does the Work Folders app help protect my data?
What do I do if I forget my passcode for the Work Folders app?
What should I do when Work Folders in Windows 10 lists files that have errors?
How do I stop using Work Folders in Windows 10?
How can I get help with Work Folders?


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Article ID: 27903 - Last Review: Nov 10, 2016 - Revision: 31

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