"No such interface supported" error when you open a file through an FTP network location in Internet Explorer 11 or Internet Explorer 10

Se aplică la: Internet Explorer 11Internet Explorer 10

Symptoms


Assume that you use Internet Explorer 11 on a computer that is running Windows 8.1 or Windows Server 2012 R2, or you use Internet Explorer 10 on a computer that is running Windows 8 or Windows Server 2012. When you try to open a file in a folder from a folder location for an FTP site, a blank page or download dialog appears. Or, you receive the following error message: 
No such interface supported.

Resolution


Update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update.

For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:Note This update was first included in security update 2969262.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2969262 MS14-035: Cumulative Security Update for Internet Explorer: June 10, 2014

The update for Windows 7 and Windows Server 2008 R2 is included in security update 2950467.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2950467 MS14-018: Cumulative Security Update for Internet Explorer: April 8, 2014

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


See the terminology that Microsoft uses to describe software updates.