DNS record is deleted incorrectly after you disable DNS dynamic registration on a Windows client

Applies to: Windows 8.1 EnterpriseWindows 8.1Windows 8.1 Pro

Symptoms


Consider the following scenario:

  • You have a computer that runs Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1), or Windows Server 2008 R2 SP1.
  • The computer has a single network adapter.
  • You configure a static IP address for this computer.
  • You select the Register this connection’s addresses in DNS check box in Advanced TCP/IP Settings to enable dynamic registration of DNS records.
  • You confirm that a static A record is registered on the DNS server.
  • You clear the Register this connection’s addresses in DNS checkbox. Then, you confirm that the A record is deleted on the DNS server.
  • You manually create a new A record for the same computer on the DNS server.

In this situation, the newly created A record will be deleted incorrectly after a period of time. The time is decided by the retry interval of the DNS zone.

Resolution


To resolve this issue in Windows 8.1 and Windows Server 2012 R2, install update 2919355.
To resolve this issue in Windows 7 and Windows Server 2008 R2, install the hotfix that is described in this article.

Update information for Windows 8.1 and Windows Server 2012 R2

For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Hotfix information for Windows 7 and Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7 SP1
  • Windows Server 2008 R2 SP1
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You might have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
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Date (UTC)4-Oct-13
Time (UTC)6:24
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File size55,896
Date (UTC)4-Oct-13
Time (UTC)2:34
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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Date (UTC)4-Oct-13
Time (UTC)6:24
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File size702
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File nameWow64_microsoft-windows-dns-client_31bf3856ad364e35_6.1.7601.22472_none_4aa3ceb9e6a9e3bc.manifest
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File size51,900
Date (UTC)4-Oct-13
Time (UTC)2:19
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File propertyValue
File nameIa64_fad9730c48d5cc804637863834566787_31bf3856ad364e35_6.1.7601.22472_none_8cf914692e09f834.manifest
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File size1,044
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File nameIa64_microsoft-windows-dns-client_31bf3856ad364e35_6.1.7601.22472_none_e4322cd9f9e9b987.manifest
File versionNot applicable
File size55,899
Date (UTC)4-Oct-13
Time (UTC)2:19
PlatformNot applicable
File nameWow64_microsoft-windows-dns-client_31bf3856ad364e35_6.1.7601.22472_none_4aa3ceb9e6a9e3bc.manifest
File versionNot applicable
File size51,900
Date (UTC)4-Oct-13
Time (UTC)2:19
PlatformNot applicable