Error code 0x80070003 when a Group Policy preference is applied to Windows 7 clients

Applies to: Windows 7 EnterpriseWindows 7 ProfessionalWindows Server 2008 R2 Datacenter More

Symptoms


Consider the following scenario:
  • You have Windows 7 clients in your Windows Server 2008 R2 domain.
  • You apply a Group Policy preferences setting that is filtered by Item Level and that targets a security group. 

In this scenario, Group Policy processing may fail on the Windows 7 clients, and an environment variable is not set correctly. Additionally, an error that resembles the following is logged in the Application log:

Log Name: Application
Source: Group Policy Environment
Date: datetime
Event ID: 8194
Task Category: (2)
Level: Error
Keywords: Classic
User: SYSTEM
Computer: Client.Contoso.com
Description:
The client-side extension could not apply user policy settings for 'policy_name' because it failed with error code '0x80070003'
The System cannot find the path specified

Cause


This problem occurs because of a race condition that may occur when user and computer policies are applied at the same time.

Resolution


Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed.

Restart requirement

You may want to restart the computer after you apply this hotfix. By default, Group Policy is updated every 90 minutes in the background. If you want Group Policy updated sooner, run the following command after this hotfix is installed:

gpupdate /force

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


See the terminology Microsoft uses to describe software updates for more information.