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Notice

This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:

Latest updates for versions of Office that use Windows Installer (MSI)

This article describes update KB2910972 for Microsoft Office 2016 that was released on October 13, 2015. This update has a prerequisite.

Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

  • Updates caption buttons (minimize, maximum, and close) to match Windows 10 visuals in Office 2016 applications.

  • A series of visual updates for the default and high contrast themes in Office 2016 applications.

  • Fixes the following issues:

    • Outlook module navigation buttons aren't displayed in touch mode in Microsoft Outlook 2016 in high contrast themes.

    • Sends application versions (.exe) in per upload metadata instead of Office versions.

Update information

Restart information

You may have to restart the computer after you install this update.

Prerequisite

To apply this update, you must have Microsoft Office 2016 installed.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Open an Office 2016 application, such as Microsoft Word 2016.

  2. On the File menu, select Account.

  3. For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.

Office 2016 Click-to-Run installation

MSI-based Office 2016

The screenshot for Word click to run

The screenshot for Word MSI

This update contains the files that are listed in the following tables.

32-bit

Mso-x-none.msp file information

File name

File version

File size

Date

Time

Firstrun.exe

16.0.4288.1000

761,000

20-Sep-2015

05:54

Mso.dll.x86

16.0.4288.1000

14,298,720

20-Sep-2015

05:53

Msores.dll

16.0.4288.1000

81,595,488

20-Sep-2015

02:27


64-bit

Mso-x-none.msp file information

File name

File version

File size

Date

Time

Firstrun.exe

16.0.4288.1000

808,000

20-Sep-2015

05:51

Mso.dll.x64

16.0.4288.1000

19,717,216

20-Sep-2015

05:51

Mso.dll.x86

16.0.4288.1000

14,298,720

20-Sep-2015

05:55

Msores.dll

16.0.4288.1000

81,595,488

20-Sep-2015

02:28

Msores.dll.x86

16.0.4288.1000

81,595,488

18-Sep-2015

20:28

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and then select update KB2910972, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and then select update KB2910972, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and then select update KB2910972, and then select Uninstall.

References

See the information about the standard terminology that's used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

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