You cannot uninstall IIS after you install KB2919355 in Windows 8.1 or Windows Server 2012 R2

Si applica a: Windows 8.1 EnterpriseWindows 8.1Windows 8.1 Pro

Symptoms


Consider the following scenario:
  • You have a computer that runs Windows 8.1 or Windows Server 2012 R2.
  • You have update 2919355 and Microsoft Internet Information Services (IIS) installed on the computer.
  • You try to uninstall IIS.
In this scenario, the uninstallation fails. Additionally, IIS is rolled back and may not function correctly.

Resolution


To resolve this issue, install the update that is described in this article before uninstalling IIS.

Update information

How to obtain this update

Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.

Prerequisites

To apply this update, you must be running Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates