May 12, 2015, update for Visio 2010 (KB2965292)

Applies to: Microsoft Visio 2010 Service Pack 2

This article describes update KB2965292 for Microsoft Visio 2010 that was released on May 12, 2015. This update has a prerequisite.

Improvements and fixes

Fixes the following issue:
Organization charts that are created in Visio 2010 by using the Org Chart wizard may be incorrect if there are duplicate display names in Global Address Book (GAL). This issue occurs because only the first user name is used in creating the organization chart wizard.

How to download and install the update

Windows Update

Use Windows Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center. If you are not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files .

Update information

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Visio 2010 Service Pack 2 installed.


See the information about the standard terminology that is used to describe Microsoft software updates . The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.