Microsoft Easy Fix solutions are no longer supported

Applies to: Windows 10, version 1809Windows 10, version 1803Windows 10, version 1709

You might have tried to download a Microsoft Easy Fix solution (formerly referred to as a “Fix It”). Easy Fix solutions are no longer supported or offered for download.

If you were directed to this page by another page, go back to that page to see if the article has “Let me fix it myself” steps that can help you resolve the issue.

If that doesn't work, we recommend running a Windows troubleshooter for the type of issue you are having.

Windows 10:

Select the Start  button, then select Settings  > Update & Security  , and then select Troubleshoot. Look through the list for the troubleshooter that addresses your issue.

Windows 8.1:

From Start, search for Settings. In Settings, search for troubleshooting, and select troubleshooting in the search results. Look through the list for the troubleshooter that addresses your issue.

Windows 7:

From Start, select Control Panel, and then select Troubleshooting. Look through the list for the troubleshooter that addresses your issue.