- You have a computer that is running the x64-based version of Windows 8.1, Windows Server 2012 R2, Windows 8, or Windows Server 2012.
- The registry hives for the computer are larger than 2 gigabyte (GB).
How to obtain this update or hotfix
Note After you apply this hotfix, the size limit of the registry hives is increased to 4 GB.
Update for Windows 8.1 or Windows Server 2012 R2The following update rollup is available.
For Windows 8.1 or Windows Server 2012 R2Get update rollup 2975719
Hotfix for Windows 8 or Windows Server 2012A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.