Memory leak occurs when you play mp4 files in Windows 8.1 or Windows Server 2012 R2

Applies to: Windows Server 2012 R2 DatacenterWindows Server 2012 R2 StandardWindows Server 2012 R2 Essentials

Symptoms


Consider the following scenario:

  • You run an application to play an .mp4 file on a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.
  • The application uses Microsoft Media Foundation platform.
  • You run Microsoft Application Verifier on this application.
In this scenario, Application Verifier reports that memory leaking is found in the mp4 metadata feature if the .mp4 file contains metadata.

Resolution


To resolve this issue, install update rollup 2995388. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2995388 October 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates