This article describes an issue that occurs when there's faulty hardware in a Windows 8.1 or Windows Server 2012 R2 environment. An update is available to resolve this issue. Before you install this update, see the Prerequisites section.
When this issue occurs, you receive a Stop error message that resembles the following:
STOP: 0x00000133 ( parameter1, parameter2, parameter3, parameter4 )Notes
- This Stop error indicates a DPC_WATCHDOG_VIOLATION issue.
- The parameters in this Stop error message vary, depending on the configuration of the computer.
- Not all "0x00000133" Stop errors are caused by this issue.
How to obtain this update
Important Do not install a language pack after you install this update. If you do, the language-specific changes in the update will not be applied, and you will have to reinstall the update. For more information, see Add language packs to Windows.
Method 1: Windows UpdateThis update is provided as an Optional update in Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.
Method 2: Microsoft Download CenterThe following files are available for download from the Microsoft Download Center:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
|All supported x86-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows Server 2012 R2||Download the package now.|
119591 How to obtain Microsoft support files from online servicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Update detail information
PrerequisitesTo install this update, you must have April 2014, update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.
Registry informationTo apply this update, you do not have to make any changes to the registry.
Restart requirementYou may have to restart the computer after you apply this update.
Update replacement informationThis update does not replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.