FIX: Data-driven subscription with email notification shows "0 errors" when email delivery fails in SSRS 2012 or SQL Server 2014

Applies to: SQL Server 2014 Business IntelligenceSQL Server 2014 Business Intelligence

Symptoms


Consider the following scenario:
  • You are using Microsoft SQL Server 2012 Reporting Services (SSRS 2012) or SQL Server 2014 Reporting Services (SSRS 2014).
  • You run the Data-Driven subscription that is set to use the e-mail delivery extension.
  • The e-mail notification delivery fails because of some reasons such as e-mail system issue or non-existed SMTP server.
In this scenario, the Status field of the subscription incorrectly reports that there were zero errors in processing.

Resolution


Cumulative Update information

The issue was first fixed in the following cumulative update of SQL Server.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.