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This article applies to Microsoft Dynamics NAV 2013 R2 for all countries and all language locales.

Overview

This cumulative update includes all hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2013 R2, including hotfixes and regulatory features that were released in previous cumulative updates.

This Cumulative Update replaces previously released cumulative updates. You should always install the latest cumulative update.

Note Implementing this cumulative update will require a database conversion unless you have already implemented cumulative update 5.

Licenses versioning

Microsoft Dynamics NAV 2013 R2 cumulative updates and license key versioning:

  • Microsoft Dynamics NAV 2013 R2 license keys are backward compatible with Microsoft Dynamics NAV 2013 instances.

  • Microsoft Dynamics NAV 2013 license keys may not be used with Microsoft Dynamics NAV 2013 R2 instances. Microsoft Dynamics NAV 2013 license keys will not work with Microsoft Dynamics NAV 2013 R2 CU10 (or later) instances.

  • Microsoft Dynamics NAV 2013 and Microsoft Dynamics NAV 2013 R2 license keys are not forward compatible with Microsoft Dynamics NAV 2015 instances.

More details is made available in the October 2014 release of the Microsoft Dynamics Perpetual Licensing Guide.

It may be necessary to update your license after implementing this hotfix to gain access to new objects included in this or a previous cumulative update (this only applies to customer licenses).

For a list of cumulative updates released for Microsoft Dynamics NAV 2013 R2, see released cumulative updates for Microsoft Dynamics NAV 2013 R2. For a complete list of all hotfixes released in cumulative updates for Microsoft Dynamics NAV 2013 R2, view the following CustomerSource and PartnerSource pages:

CustomerSource

Overview of Released Application Hotfixes for Microsoft Dynamics NAV 2013 R2

Overview of Released Platform Hotfixes for Microsoft Dynamics NAV 2013 R2

PartnerSource

Overview of Released Application Hotfixes for Microsoft Dynamics NAV 2013 R2

Overview of Released Platform Hotfixes for Microsoft Dynamics NAV 2013 R2Cumulative updates are intended for new and existing customers who are running Microsoft Dynamics NAV 2013 R2.

Important

We recommend that you contact your Microsoft Dynamics Partner before you install hotfixes or updates. It is important to verify that your environment is compatible with the hotfixes or updates being installed. A hotfix or update may cause interoperability issues with customizations and third-party products that work with your Microsoft Dynamics NAV solution.

Caution: Cumulative Update 19 contains client and server bits only

Because of an inconvenient change of data schema in the application, the application bits are excluded from Cumulative Update 19 for Microsoft Dynamics NAV 2013 R2.

For more information, see this blog post:

Problem in Cumulative Update 19 for Microsoft Dynamics NAV 2013 R2

Problems that are resolved in this cumulative update

The following problems are resolved in this cumulative update:

Platform hotfixes

Note You may have to compile the objects in your database after you apply this hotfix.

ID

Title

364471

Find (Ctrl + F) stops working with certain filters on a page.

363531

The upgrade process deletes all database logins.

364421

The Windows client crashes with an ArgumentOutOfRangeException error.

364582

"PivotFields method of PivotTable class failed" error message when you export to Excel and use week or month as the View by option in the Russian version.

371667

The SetSelectionFilter function does not behave according to the documentation.

371871

You receive unexpected results on a lookup page after you install cumulative update 17 (build 40076).

371873

The Windows client crashes if there is no default printer assigned.

364609

The G/L Total-Balance report does not show the name of some accounts if you save it as a PDF, Word, or Excel file in the German version.

371788

The client hangs when you rename the batch name of a general journal from a double-byte character to a single-byte character.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix Download Available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/global/support/support-news/support_telephoneCustomers

https://mbs.microsoft.com/customersource/Global/NAV/support/support-news/support_telephoneIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

How to obtain the Microsoft Dynamics NAV update files

Click the link in the "Hotfix Download Available" section at the top of this Knowledge Base article to download the Cumulative Update files. After you request the Microsoft Dynamics NAV update, a hyperlink will be sent to you in an e-mail.

The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download - Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.

If you click Run, the files start the download and the extraction process. You must specify a folder for the new files.

If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files.

If you click Cancel, the download process stops.

Which hotfix package to download

This cumulative update has multiple hotfix packages. Select and download one of the following packages depending on the country version of your Microsoft Dynamics NAV 2013 R2 database:

Country

Hotfix package

AT - Austria

Download the ATKB3058010 package

AU - Australia

Download the AUKB3058010 package

BE - Belgium

Download the BEKB3058010 package

CH - Switzerland

Download the CHKB3058010 package

CZ - Czech Republic

Download the CZKB3058010 package

DE - Germany

Download the DEKB3058010 package

DK - Denmark

Download the DKKB3058010 package

ES - Spain

Download the ESKB3058010 package

FI - Finland

Download the FIKB3058010 package

FR - France

Download the FRKB3058010 package

IS - Iceland

Download the ISKB3058010 package

IT - Italy

Download the ITKB3058010 package

NA - North America

Download the NAKB3058010 package

NL - Netherlands

Download the NLKB3058010 package

NO - Norway

Download the NOKB3058010 package

NZ - New Zealand

Download the NZKB3058010 package

RU - Russia

Download the RUKB3058010 package

SE - Sweden

Download the SEKB3058010 package

UK - United Kingdom

Download the GBKB3058010 package

All other countries

Download the W1KB3058010 package

How to install a Microsoft Dynamics NAV 2013 R2 cumulative update

See how to install a Microsoft Dynamics NAV 2013 cumulative update.

Prerequisites

You must have Microsoft Dynamics NAV 2013 R2 installed to apply this hotfix.

More Information

See more information about software update terminology and Microsoft Dynamics NAV 2013 R2.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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