This article describes an issue of Windows installer (MSI) repair that occurs after you install security update 2962490 in Windows 8.1, Windows Server 2012 R2, Windows RT 8.1, Windows 7 Service Pack 1 (SP1), or Windows Server 2008 R2 SP1. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section.
Symptoms
MSI repair no longer works after you install update 3000988 or update 3008627 if the MSI package was originally installed from a remote (HTTP) location. Update 3000988 is described in security update Knowledge Base article 2962490.
How to get this update
Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.
Note The update for Windows RT 8.1 can be obtained only from Windows Update.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
Method 1: Windows Update
This update is provided as an Optional update on Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.Method 2: Microsoft Download Center
The following files are available for download from the Microsoft Download Center:| Operating system | Update |
|---|---|
| All supported x86-based versions of Windows 8.1 |  Download the package now. |
| All supported x64-based versions of Windows 8.1 | Download the package now. |
| All supported x64-based versions of Windows Server 2012 R2 | Download the package now. |
| All supported x86-based versions of Windows 7 | Download the package now. |
| All supported x64-based versions of Windows 7 | Download the package now. |
| All supported x64-based versions of Windows Server 2008 R2 | Download the package now. |
| All supported IA-64-based versions of Windows Server 2008 R2 | Download the package now. |
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. Update detail information
Prerequisites
To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2.Registry information
To apply this update, you don't have to make any changes to the registry.Restart requirement
You may have to restart the computer after you apply this update.Update replacement information
This update doesn't replace a previously released update.Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
The Windows Installer (MSI) feature can be used to generate installable packages for application distribution. For information about Windows Installer, see MSDN articles like this one: Windows Installer.
Application packages distributed through MSI can also be updated and repaired through MSI. For information about MSI repair, see the following MSDN articles:
Reinstalling a Feature or Application
Patch Packages
This article addresses Windows Installer (MSI) application repair for cases where the original application was not installed locally, but was installed and repaired from an HTTP location (internet or intranet).
The package for KB 3139923 was also updated to contain the latest version of dependencies, so you would not have to install KB3072630 before installing KB3139923.
Application packages distributed through MSI can also be updated and repaired through MSI. For information about MSI repair, see the following MSDN articles:
Reinstalling a Feature or Application
Patch Packages
This article addresses Windows Installer (MSI) application repair for cases where the original application was not installed locally, but was installed and repaired from an HTTP location (internet or intranet).
The package for KB 3139923 was also updated to contain the latest version of dependencies, so you would not have to install KB3072630 before installing KB3139923.
References
Learn about the terminology that Microsoft uses to describe software updates.