Service windows are deleted in System Center Configuration Manager

Applies to: System Center Configuration Manager (current branch - version 1511)


When a service window is created on one site in a System Center Configuration Manager hierarchy, service windows on all other sites in the hierarchy are deleted.

For example, after you create a service window for the Central Administration Site (CAS), a new service window is created for the child primary site. But after this second service window is created, the first service window that you created for CAS is automatically deleted.

After you install this hotfix, each site can have its own service window. However, previously deleted service windows will not be restored.


Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix, you must have the release version of System Center Configuration Manager version 1511 installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Install Updates for System Center Configuration Manager

Learn about the terminology that Microsoft uses to describe software updates.