October 3, 2017, update for Word 2016 (KB4011140)

Applies to: Word 2016

This article describes update 4011140 for Microsoft Word 2016 that was released on October 3, 2017. This update has a prerequisite.

Be aware that the update on the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes


This update fixes the following issues:

  • After you save a Word file that contains tables in vertical textbox to a PDF file, some or all of the table borders are missing in the PDF file.   
  • In Outlook 2016, the bottoms of some characters (descenders) might be clipped with certain fonts at certain zoom factors.
  • After you enable Information Rights Management (IRM) for a SharePoint document library that uses required custom columns, you cannot create new documents in this library from the templates and receive the following error message:

    The file is uploaded as checked out.

    When you try to check in the files, you receive the following error message:

    We can't do that for you because the file is no longer checked out or has been deleted.

  • Outlook 2016 crashes randomly when you print a file by using certain third-party printers. 

  • When you open some PDF files that have certain image encoding in Word 2016, the images may be displayed black. 

  • Merged table cells are broken after you install August 8, 2017, update for Word 2016 (KB3213656) or the September 5, 2017, update for Word 2016 (KB4011039).

How to download and install the update


Download Center

This update is available for manual download and installation from the Microsoft Download Center.

If you're not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Update information


Prerequisites

To apply this update, you must have Microsoft Word 2016 installed.

Restart information

You may have to restart the computer after you install this update.

More information


To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Start an Office 2016 application.
  2. On the File menu, select Account.
  3. For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
Office 2016 Click-to-Run installation MSI-based Office 2016
The screenshot for Word click to run The screenshot for Word MSI

How to uninstall this update

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.
  2. In the list of updates, locate and select KB4011140, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.
  2. Enter windows update, select Windows Update, and then select Installed Updates.
  3. In the list of updates, locate and select KB4011140, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.
  2. Enter Appwiz.cpl, and then select OK.
  3. Select View installed updates.
  4. In the list of updates, locate and select KB4011140, and then select Uninstall.

References


Learn about the standard terminology that's used to describe Microsoft software updates.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File information


The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

x86

x64