Enables “VoicemailOnBusy” ActionType to be set for Exchange Online users in Skype for Business Server 2015 Busy Options

Symptoms

Consider the following scenario:

• You have enabled Busy Options feature in a Microsoft Skype for Business Server 2015 environment that has Cumulative Update 2 (Version 6.0.9319.235) or later versions installed.

• You enable a user for Microsoft Exchange Unified Messaging (UM) On-Premises.

• You move the user's mailbox to Exchange Online.

• You enable the user for Exchange UM Online by assigning on-premises hosted voice mail policy.
  
  Note The on-premises attributes for this user are now set as follows:

  • ExUmEnabled=False

  • HostedVoiceMail=True

In this scenario, you can’t set the BusyOnBusy option to an ActionType of VoicemailOnBusy for this user.

Additionally, you receive the following error message:

PS C:\Users\SfBadmin> Set-CsBusyOptions -Identity "Ken Myer" -ActionType VoicemailOnBusy

Set-CsBusyOptions : Voicemail is not enabled for Identity "Ken Myer".
At line:1 char:1
+ Set-CsBusyOptions "Ken Myer" -ActionType VoicemailOnBusy
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (:) [Set-CsBusyOptions], BobException
+ FullyQualifiedErrorId : Microsoft.Rtc.Management.Bob.Cmdlets.BobSetConfigurationCmdlet

Cause

This issue occurs because the VoicemailOnBusy action type was designed to support only on-premises Exchange UM deployments.

Resolution

To fix this issue, install the May 2017 cumulative update 6.0.9319.281 for Skype for Business Server 2015, core components.