We'll walk you through the update process for a Surface device that's running Windows 10. Here's what you'll find in this article:
- Before you begin
- Update Surface and Windows
- Download and install Surface updates manually
- See your update history
- Problems installing updates?
Before you begin
Two types of updates keep your Surface performing its best: Surface hardware updates (also known as firmware) and Windows software updates. Both types install automatically as they become available.
Here are some important tips before you update:
- Plug your Surface into an outlet, and make sure your Surface is charged to at least 40 percent before installing updates. Don't unplug or turn off your Surface while it's updating.
- Before you turn on your Surface, attach your Surface Typing Cover or Surface docking station (if you have one) so it gets the latest updates, too.
- Make sure you have an internet connection—you need it to download updates. If you can’t install updates because of Wi-Fi problems, see Can’t connect to a wireless network.
- If you can't use Wi-Fi, turn off the Set as metered connection setting to get all updates over your mobile broadband connection. For info about how to change this setting, see Metered Internet connections: FAQ. When possible, though, use Wi-Fi so you'll get all updates. Some Windows updates may not download over a metered connection.
The time it takes to install updates varies. It depends on the speed of the internet, the number of updates, and the size of the update files.
Update Surface and Windows
After following the preperation tips above, you can check that all Surface and Windows updates are installed—see Update Windows 10.
Make sure all of the updates are completely installed—to see how, go to Windows Update: FAQ. If an update has a status of:
- “Requires a restart to finish installing,” go to Start > Power > Restart. Don't shut down your Surface. Repeat the steps above until you no longer have any updates that require a restart.
- “Failed to install,” see Trouble installing Surface and Windows updates?
When a Surface firmware update is available, you’ll see a notification on your Surface. Follow the instructions to update your Surface using Windows Update.
Download and install Surface updates manually
If you have an internet connection, you can download the update file manually, unless you have Surface Pro or Surface Pro 2. For those devices, all updates are automatic, so you won't be able to update them manually.
Download the latest drivers and firmware for your Surface. See Download drivers and firmware for Surface.Note
If you’re having trouble connecting your Surface to the internet, you can use another computer to download the .msi file to a USB drive and then transfer it to your Surface.
Once the file is downloaded, press and hold (or right-click) the file and select Install.
When it’s done, select OK.Note
You can delete the .msi file from your desktop after you install the updates.
See your update history
To see which Windows and Surface updates you've already installed, go to Windows Update: FAQ and find the How do I see installed updates on my PC? section.
To learn about the Surface updates released so far, see Surface update history.
Problems installing updates?
See Trouble installing Surface and Windows updates? if you're having trouble with updates.
- Surface devices help
- Fix common Surface problems using the Surface Diagnostic Toolkit
- Install wireless drivers on Surface Pro models, Surface Book, or Surface 3
- Troubleshoot your Surface Type Cover or keyboard
- Surface won't turn on or wake from sleep
- Surface battery won't charge or Surface won't run on battery on Windows 10
Note Some products might not be available in your country or region.
Some products might not be available in your country or region.