If you buy something, we’ll ship it to you and you can track the progress of your order online. Sign in to your Order history , with your Microsoft account. If you’re having issues signing in to your Microsoft account, go to Microsoft account help . Locate the order you want to track. The status of your order should be on the same line. You should see In Progress , Pending , Completed , or Shipped as your status. If the status isn't there and the purchase is recent, wait a bit and try again. Note : You're charged immediately after your purchase for digital downloads. For info about when you're charged for pre-orders, see Pre-orders for Microsoft Store . For items we ship to you, you're charged when the order is sent to the warehouse. Get more info about the shipping options, costs, and delivery times . Find out what to do when you see unexpected or unauthorized charges on your account. If an unexpected or unauthorized purchase happens, you may request a refund . You can also get the status of your return and refund from Microsoft Store . For more help , see related to managing your orders Microsoft Store help.
Last Updated: Jul 30, 2018