To transfer photos and videos from your phone to PC:
Connect your phone to the PC with a USB cable. Make sure the phone is on and unlocked. If it's an Android phone, you might also need to change the USB setting to allow you to transfer media or photos and not just charge the phone.
Open the Photos app on your PC (select the Start button, and then Photos), select Import, and follow the instructions. It'll automatically select new items you haven't imported before, or you can choose what to import.
Or, skip the wires and use the Windows Phone Companion app on your PC to automatically upload photos and videos from your phone as you take them.
Article ID: 4027134 - Last Review: Aug 11, 2017 - Revision: 1