Restore from a backup

Applies to: Windows 10

When you set up a new phone, use the same Microsoft account you used for your old one and we'll automatically restore your backed-up texts, plus your photos and videos from OneDrive. Restoring apps and settings takes a few extra steps.

  • When you first set up your new phone, sign in using the same Microsoft account you used for your old one.
  • When you're prompted to restore your phone, select a backup, and then select Next.
  • If you're asked to verify your account, provide the security code, and then select Next.
  • Wait for your phone to finish restoring and then select Next.
  • If you had multiple accounts set up on your old phone, you'll be prompted to enter their passwords. Enter them and select Next, or select Skip to enter them later.
  • Select Done.