Pay for a past-due Microsoft subscription
- Sign in to Services & subscriptions at account.microsoft.com using your Microsoft account. Then:
- Find your past-due subscription in the list and select Pay now. If you don't see a past-due subscription, try signing into a different Microsoft account.
- Update your payment method: If your credit card, PayPal, or other online payment service has expired, update it with the new expiration date. Having trouble with your payment method? See Troubleshoot problems with payment options.
- Add a new payment method: If your payment option isn't valid or you want to change it, add a new way to pay. You can't pay for a past-due subscription with a gift card, subscription card, or with your Microsoft account balance.
- Once your payment option is set, select Next to make the payment.
- Adding a new payment method to pay for a past-due subscription doesn't change how you pay for the subscription going forward. If you want to change how you pay for a subscription, see Change how you pay for a Microsoft subscription.
- For info about managing payment options for your Microsoft account, see Add, update, or remove credit cards and other ways to pay.
- For info about cancelling a subscription, see Cancel or turn off recurring billing for a Microsoft subscription. Note: A past-due subscription must be paid before you can cancel it.