Pay for a past-due Microsoft subscription
How to pay for your past-due subscription
- Note: For info about managing payment options for your Microsoft account, see Change the payment method or credit card linked to your Microsoft account.
- Sign in to Services & subscriptions with your Microsoft account, then:
- Find your past-due subscription in the list and select Pay now. Make sure you're signed in to the Microsoft account associated with the subscription that's past due.
- Update your payment method: If your credit card, PayPal, or other online payment service has expired, update it with the new expiration date.
- Add a new payment method: If your payment option isn't valid or you want to change it, add a new way to pay.
- Once your payment option is set, select Next to make the payment.
Troubleshooting
- If you're having trouble with your payment method, see Troubleshoot problems when paying for something from Microsoft Store.
- Gift cards, subscription cards, or your Microsoft account balance can't be used to pay for a past-due subscription.
Related topics
- How to change your Microsoft subscription payment method options
- Change the payment method or credit card linked to your Microsoft account
- Turn on recurring billing for your Microsoft subscription
- Cancel or turn off recurring billing for a Microsoft subscription (Please note that a past-due subscription needs to be paid for before you can cancel it.)
