Contact Surface warranty and software support for business

Applies to: Surface DevicesSurface

Contact us to get help with hardware and software issues, or ask questions about your extended warranty service plans.

Before you contact us

The Surface Diagnostic Toolkit for Business is a way for customers to resolve Windows Update and software issues, as well as help to diagnose hardware problems on Surface devices.

Run the Surface Diagnostic Toolkit for Business

If you are still having a problem, contact us:

For businesses, government or educational institutions

For Microsoft Premier Customers

*Customers opening incidents for hardware issues will not be charged unless the issue is determined to be outside of warranty coverage.