The Bing Maps control no longer renders in Forms and the area will appear as blank


Symptom


The Bing map control will no longer render in forms and that area will appear as blank.

Cause


The Bing Maps AJAX Control Version 7 has reached its end-of-life. (See Discontinued Control Migration Guidelines) This will affect users of the following versions of Microsoft Dynamcis CRM:

  • Microsoft Dynamics CRM 2013
  • Microsoft Dynamics CRM 2015
  • Microsoft Dynamcis CRM 2016

 

Resolution


The Bing Map AJAX Control has been upgraded to Version 8, and a patch will be available for the supported releases.  Please download, and apply the patches below to correct this issue based off the deployment, and version of Microsoft Dynamics CRM:

  • Microsoft Dynamics CRM 2013
    • This update can be found at this location.
  • Microsoft Dynamics CRM 2015
    • This update can be found at this location.
  • Microsoft Dynamics CRM 2016
    • This update can be found at this location.
  • Microsoft Dynamcis CRM 2016 Update 1
  • Microsoft Dynamcis  365
    • This update can be found at this location.