Require kids to ask a parent before buying stuff in Microsoft Store


Online

  • To require adult approval for the things your child wants to buy in the Microsoft Store on Windows 10 and Xbox One devices – except what they get with gift cards or money in their Microsoft account – go to account.microsoft.com/family and sign in with your Microsoft account. Then:
    • Find your child's name and select Content restrictions.
    • Switch Needs adult approval to buy things to On.
    • Approve or deny their requests through email or on account.microsoft.com/family.
  • To see your past purchases, sign in to your order history with your Microsoft account.
  • If you were charged for an unauthorized purchase, you may be able to request a refund.

Xbox One

To require adult approval for things your child wants to buy in Microsoft Store on Xbox One, except what they get with gift cards or money in their Microsoft account:

  • Sign in with an adult account on the console.
  • Press the Xbox  button to open the guide, and then select  Settings  > Account > Family settings > Manage family members and choose a child account.
  • Select Privacy & online safety > Xbox Live privacy > View details & customize > Buy & download, and then select On in the Ask a parent box.

Need more help?

  • Find out how you can add members to or remove members from your Microsoft family. 
  • If you or your child's birthday is incorrect, you can change the birthdate on your Microsoft account
  • Do you have an adult account but are being asked for parental consent? If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family. Even if you're over the age of 18, you can still be a child in Microsoft family. For more info and help, see Age verification for parental consent.