Consider the following scenario:
- You install and upgrade to Microsoft Exchange Server 2016 Cumulative Update 6 (CU6).
You have a primary mailbox on
-premise in Exchange Server 2016, and an archive mailbox is provisioned at Exchange Online.
- You try to access the archive mailbox through Outlook Web App (OWA).
In this scenario, you receive the following error message:
"Your request can't be completed right now"
If you run the Test-ArchvieConnectivity cmdlet, you receive the following error message:
Cannot find row based on condition. There is no support for this operation.
MapiExceptionNoSupport: Unable to find table row. (hr=0x80040102, ec=-2147221246)"
This issue occurs because the immutableID property isn't well handled when you access archive mailboxes through OWA.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.