Unbootable state for AMD devices in Windows 8.1 and Windows Server 2012 R2

Applies to: Windows 8.1Windows Server 2012 R2 Standard

Summary


This update resolves the following issue:

Microsoft has received reports of some customers on a small subset of older AMD processors getting into an unbootable state after you install January 3, 2018—KB4056898 (Security-only update) or January 8, 2018—KB4056895 (Monthly Rollup)

 

How to get this update


Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

More information


Known issues in this update

Symptom Workaround
After installing this update, some systems running both PIC and APIC interrupt controllers may experience system crashes. This issue is resolved in KB4077561.

 

 

Prerequisites

To install this update, you must have Windows 8.1 or Windows Server 2012 R2 installed.
 
 

Registry information

To apply this update, you don't have to make any changes to the registry.
 
 

Restart requirement

You may have to restart the computer after you apply this update.
 
 

Update replacement information

This update does not replace a previously released update.