Windows 10 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest features and security updates, helping your device run efficiently and stay protected. The below information is intended to help you answer questions and troubleshoot common problems with your Windows 10 update.
If you're looking for info on how to activate Windows 10 or to verify that your installation of Windows 10 is activated, see Activation in Windows 10.
Have issues installing Windows updates? Start here.
Your device may not be able to update to the latest version of Windows 10 for a few reasons. The following tips can help you pinpoint the issue affecting your device.
Before you begin, make sure your device is plugged into a power source and connected to the internet. Then, try the steps listed below to get your PC to update.
Important
Before trying any of the solutions below, make sure you back up your personal files. You can use File History to back up your files to another drive, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive. If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the Internet.
Common troubleshooting questions
Advanced
Warning
Microsoft only recommends trying the procedures in this section if you're comfortable working in the command line. These procedures require administrator permissions on your device.
Still stuck?
Contact Microsoft support if you continue to have problems with your Windows updates.