Symptoms
Microsoft Skype for Business Server 2015 Management Pack for SCOM (System Center Operations Manager) doesn't correctly display a state for QoE (Quality of Experience) monitoring related views at all. Additionally, nothing is displayed as "Healthy" when the monitoring states are healthy.
Cause
This issue occurs because of a stored procedure. Therefore, there's no data to be returned for the following QoE views:
Under detailed QoE monitoring states:
- A/V Conferencing Server
- Gateway (Mediation Server Bypass)
- Mediation Server and Client Endpoint Leg
Note Gateway and Mediation Server Leg do display.
Under network QoE monitoring states:
- Calls between Regions
- Calls between Sites
- Calls from or to a Subnet
- Calls within a Site
Resolution
To fix this issue, install the July 2018 cumulative update 6.0.9319.534 for Skype for Business Server 2015, Core Components.