Update the charging case
To keep your earbuds and charging case working their best, you might need to update the charging case at some time. To do this, you’ll need to use the Surface Audio app for Windows 10 and the USB cable that came with your Surface Earbuds.
On a Windows 10 PC
- Plug the USB cable into your PC and plug the USB-C end into the USB-C port on the back of the charging case.
- Open the Surface Audio app, then under Devices, select Surface Earbuds.
- Select Updates, and then under Update your charging case, select Update case.
This button appears when an update is available
- Keep the USB cable plugged in and follow the instructions.