Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

On a mobile form factor system, Device-S4 may be applied unexpectedly while the system is using AC power, such as a power adapter or charging dock. This behavior may result in unwanted side effects such as dropped/reset network connections and the need for users to reauthenticate.

Resolution

The fix for this issue was first included in Windows 10, version 1903. For more information, see the following article in the Microsoft Knowledge Base:

4497935 May 29, 2019—KB4497935 (OS Build 18362.145)

References

For more information about Device-S4, see the Directed power management topic on the Microsoft Docs website.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×