[Microsoft][ODBC Microsoft Access 97 Driver] Can't Open Database ('Unknown') Content provided by Microsoft TechKnowledge Content SYMPTOMS When launching Integration Manager, you may receive the following error message: [Microsoft][ODBC Microsoft Access 97 Driver] Can't Open database ('Unknown').This error happens on multiple workstations and on the server.CAUSE The IM.mdb file is damaged.RESOLUTION Resolution 1 - When you open the IM.mdb file with Access you may receive a similar message about the table being corrupt. When you are prompted to fix the IM.mdb database, click Yes.Resolution 2 - Repair and compact the IM.mdb. See Knowledge Base Article 867174 about how to compact IM.mdb after purging the log file.This article was TechKnowledge Document ID: 9942 Last Updated: Feb 28, 2017 Was this information helpful? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.