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Client backup fails on a computer that is connected to a Windows-based server that has a UEFI hotfix installed

This article describes an issue after you apply update 2960358 on a client computer. The issue is resolved in this update that has a prerequisite.
Symptoms
After you apply update 2960358 for the Microsoft .NET Framework on a computer that connects to a server that is running Windows Home Server 2011, Windows Small Business Server 2011 Essentials, or Windows Storage Server 2008 R2 Essentials with a Unified Extensible Firmware Interface (UEFI) hotfix, all the scheduled client backups fail.
Resolution

Update information

How to obtain this update

This update is available from Windows Update.

Prerequisites

To apply this update, you must be running Windows Home Server 2011, Windows Small Business Server 2011 Essentials, or Windows Storage Server 2008 R2 Essentials.
Additionally, you must install UEFI hotfix 2781272 for Windows Home Server 2011, UEFI hotfix 2781270 for Windows Small Business Server 2011 Essentials, or UEFI hotfix 2781274 for Windows Storage Server 2008 R2 Essentials.

For more information about these prerequisite hotfixes, click the following article numbers to view the articles in the Microsoft Knowledge Base:
2781272 A hotfix is available to add backup support for UEFI-based computers to back up to servers that are running Windows Home Server 2011
2781270 A hotfix is available to add backup support for UEFI-based computers to back up to servers that are running Windows Small Business Server 2011 Essentials
2781274 A hotfix is available to add backup support for UEFI-based computers to back up to servers that are running Windows Storage Server 2008 R2 Essentials

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

Removal information

To remove this update, use the Programs and Features item in Control Panel. Additionally, you must uninstall the client-side package from all client computers separately.
References
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 2934953 - Last Review: 05/13/2014 19:05:00 - Revision: 1.0

Windows Home Server 2011, Windows Small Business Server 2011 Essentials, Windows Storage Server 2008 R2 Essentials

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